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No access to mail

  • 1 reply
  • 1 has this problem
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  • Last reply by Paul

atom3
atom3
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Hi. How can I change the email in my account if I do not have access to tge mail? The mail service has ceased to exist and, of corse, I cannot receive any confirmation codes.

Hi. How can I change the email in my account if I do not have access to tge mail? The mail service has ceased to exist and, of corse, I cannot receive any confirmation codes.

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

If you are unable to access the email account that you used to set up your Firefox account, it will not be possible to change the email address as we will be unable to verify your identity. You will need to set up a new Firefox Account.