This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox ask where to save downloaded file crashes the browser.

more options

I'm not sure if this is related to the most recent Firefox version or the most recent MacOS version.

Suddenly I get the "Firefox (not responding)" status when trying to download files when:

  1. the "Always ask you where to save files" checkbox is checked OR
  2. when trying to change the default folder where files should be saved to.

Dowloading to the default downloads folder is in order and files download just fine.

Update: I just tried to upload a profile pic to my Firefox account and the same thing happened - it looks like a permissions issue, probably related to latest MacOS?

I'm not sure if this is related to the most recent Firefox version or the most recent MacOS version. Suddenly I get the "Firefox (not responding)" status when trying to download files when: # the "Always ask you where to save files" checkbox is checked OR # when trying to change the default folder where files should be saved to. Dowloading to the default downloads folder is in order and files download just fine. ''Update:'' I just tried to upload a profile pic to my Firefox account and the same thing happened - it looks like a permissions issue, probably related to latest MacOS?

Modified by Jayx

All Replies (2)

more options

Please remove this reply.

Modified by Jayx

more options

This sounds similar to another Mac user's thread from this morning: https://support.mozilla.org/questions/1390700 (unsolved)

Was there a Mac OS update recently?