This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

file recovery after crash

LarryGator
LarryGator
more options

My PC's hard drive crashed and took TBird's data files with it.

However, I created an email backup on an external drive two days earlier. It consists of two folders full of files .

They are: maocg35b.default tcv0srue.default-release

I downloaded Thunderbird from this site and installed it. If someone reading this is absolutely certain how to get the new installation to incorporate these data files, please respond with directions.

My PC's hard drive crashed and took TBird's data files with it. However, I created an email backup on an external drive two days earlier. It consists of two folders full of files . They are: maocg35b.default tcv0srue.default-release I downloaded Thunderbird from this site and installed it. If someone reading this is absolutely certain how to get the new installation to incorporate these data files, please respond with directions.

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

On your new system, find the profile with "default-release" in the name.

Copy the CONTENTS of the backup directory with "default-release" in the name, into the new system's "default-release" directory.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.