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E-Mail grouped view no longer available

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  • 0 have this problem
Skyball
Skyball
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- Thunderbird 128.4.3esr (64-Bit) - WIndows 10

---

I have been using Thunderbird for years, and it's usually worked great. Please read through what I have done so far:

---

When I opened Thunderbird today, I was greeted by an empty screen, no E-Mails.

When I receive Mails, I still get notifications and when I click them, a new fullscreen tab with the E-Mail is displayed and when I close it, I'm back to the empty screen.

I have restarted my computer since. I was able to access my E-Mails via other clients, so I could do my work, but it's still really disrupting right now.

Attached you find multiple images, one of the empty screen, one of the other tabs working (contacts) and one of my accounts being properly setup.

---

Now, when I used the troubleshooting mode to reset my toolbars, it suddenly started working again. However, a new problem: Now the grouped view no longer works, and this time I was unable to restore the functionality.

When I try to enable it, nothing happens and when I open that menu again, the checkbox is gone.

This is the dev console output when I try to enable it:

``` Error intiating smart mode. : Component returned failure code: 0x80550005 [nsIMsgFolder.msgDatabase] 

   get dbFolderInfo resource:///modules/VirtualFolderWrapper.sys.mjs:241
   get searchFolders resource:///modules/VirtualFolderWrapper.sys.mjs:121
   init chrome://messenger/content/about3Pane.js:1057
   _initMode chrome://messenger/content/about3Pane.js:2110
   _toggleMode chrome://messenger/content/about3Pane.js:2092
   set activeModes chrome://messenger/content/about3Pane.js:1995
   toggleFolderMode chrome://messenger/content/about3Pane.js:1856
   oncommand about:3pane:1

about3Pane.js:2112:17 Uncaught : Component returned failure code: 0x80550005 [nsIMsgFolder.msgDatabase] 

   get dbFolderInfo resource:///modules/VirtualFolderWrapper.sys.mjs:241
   get searchFolders resource:///modules/VirtualFolderWrapper.sys.mjs:121
   init chrome://messenger/content/about3Pane.js:1057
   regenerateMode chrome://messenger/content/about3Pane.js:1074
   _initMode chrome://messenger/content/about3Pane.js:2117
   _toggleMode chrome://messenger/content/about3Pane.js:2092
   set activeModes chrome://messenger/content/about3Pane.js:1995
   toggleFolderMode chrome://messenger/content/about3Pane.js:1856
   oncommand about:3pane:1

```

Troubleshooting mode does not help here.

---

I would really like to see this fixed, as I use Thunderbird mainly via the grouped inbox. Thank you for any help on this.

- Thunderbird 128.4.3esr (64-Bit) - WIndows 10 --- I have been using Thunderbird for years, and it's usually worked great. Please read through what I have done so far: --- When I opened Thunderbird today, I was greeted by an empty screen, no E-Mails. When I receive Mails, I still get notifications and when I click them, a new fullscreen tab with the E-Mail is displayed and when I close it, I'm back to the empty screen. I have restarted my computer since. I was able to access my E-Mails via other clients, so I could do my work, but it's still really disrupting right now. Attached you find multiple images, one of the empty screen, one of the other tabs working (contacts) and one of my accounts being properly setup. --- Now, when I used the troubleshooting mode to reset my toolbars, it suddenly started working again. However, a new problem: Now the grouped view no longer works, and this time I was unable to restore the functionality. When I try to enable it, nothing happens and when I open that menu again, the checkbox is gone. This is the dev console output when I try to enable it: ``` Error intiating smart mode. : Component returned failure code: 0x80550005 [nsIMsgFolder.msgDatabase] get dbFolderInfo resource:///modules/VirtualFolderWrapper.sys.mjs:241 get searchFolders resource:///modules/VirtualFolderWrapper.sys.mjs:121 init chrome://messenger/content/about3Pane.js:1057 _initMode chrome://messenger/content/about3Pane.js:2110 _toggleMode chrome://messenger/content/about3Pane.js:2092 set activeModes chrome://messenger/content/about3Pane.js:1995 toggleFolderMode chrome://messenger/content/about3Pane.js:1856 oncommand about:3pane:1 about3Pane.js:2112:17 Uncaught : Component returned failure code: 0x80550005 [nsIMsgFolder.msgDatabase] get dbFolderInfo resource:///modules/VirtualFolderWrapper.sys.mjs:241 get searchFolders resource:///modules/VirtualFolderWrapper.sys.mjs:121 init chrome://messenger/content/about3Pane.js:1057 regenerateMode chrome://messenger/content/about3Pane.js:1074 _initMode chrome://messenger/content/about3Pane.js:2117 _toggleMode chrome://messenger/content/about3Pane.js:2092 set activeModes chrome://messenger/content/about3Pane.js:1995 toggleFolderMode chrome://messenger/content/about3Pane.js:1856 oncommand about:3pane:1 ``` Troubleshooting mode does not help here. --- I would really like to see this fixed, as I use Thunderbird mainly via the grouped inbox. Thank you for any help on this.
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