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when i open firefox it instantly goes to the bottom of the page then opens a new one. i cant close the pages down the bottom and they are running in the background slowly everything down

  • 1 reply
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  • Last reply by cor-el

elleroch007
elleroch007
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when i open firefox it immediately goes to the bottom tool bar and keeps running. a new home page then opens and i cant close the one at the bottom because there is no icon. these hidden pages keep playing old youtube song and another one with adds running. how do i close these pages please? also if i minimise firefox to go onto say, email, i cant retrieve it and have to then open another home page. argggghhhhhhhh. help please. thanks and have a great, 'quiet' day. beth

when i open firefox it immediately goes to the bottom tool bar and keeps running. a new home page then opens and i cant close the one at the bottom because there is no icon. these hidden pages keep playing old youtube song and another one with adds running. how do i close these pages please? also if i minimise firefox to go onto say, email, i cant retrieve it and have to then open another home page. argggghhhhhhhh. help please. thanks and have a great, 'quiet' day. beth

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cor-el
cor-el
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  • Top 10 Contributor
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This issue can be caused by an extension that isn't working properly.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).