This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox insists on downloading a zip file with an application. Options is set to ask for download loaction but does not work

  • 1 reply
  • 3 have this problem
  • 5 views
  • Last reply by astralcc

astralcc
astralcc
more options

When downloading a ZIP file I get a 'Launch Application' window.

In Options I have set download to ask for a location and use the download window but this does not work.

cannot find any way of changing this and there is no option for using an application.

If I down load in IE I have no problems so it must be FireFox and not a system problem.

When downloading a ZIP file I get a 'Launch Application' window. In Options I have set download to ask for a location and use the download window but this does not work. cannot find any way of changing this and there is no option for using an application. If I down load in IE I have no problems so it must be FireFox and not a system problem.

All Replies (1)

astralcc
astralcc Question owner
more options

I have found the problem.

A download manager had been installed for a specific website and it was butting in all the time. Even after removing it with 'Add or remove software' it still had its hooks into the system and it was impossible to download anything as it now would not run.

Had to do an XP 'System restore' before I could get rid of it.

The offending program was MD_setup.exe size 3,045KB from the themediadownloader.com