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Firefox crashes

  • 3 replies
  • 38 have this problem
  • 2 views
  • Last reply by knorretje

rhyuso
rhyuso
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I have just been prompted to upgrade to Firefox 7.0.1, now it won't start - not even in safe mode. I have uninstalled and reinstalled. Uninstalled (including all personalisations) and reinstalled and it still doesn't work (even in safe mode)

I have just been prompted to upgrade to Firefox 7.0.1, now it won't start - not even in safe mode. I have uninstalled and reinstalled. Uninstalled (including all personalisations) and reinstalled and it still doesn't work (even in safe mode)

Chosen solution

Your crashreport is
https://crash-stats.mozilla.com/report/index/8ebec231-4810-45e0-aab4-a04182110930
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xadb6 ]
NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
See related Bug 680927 for more info

Read this answer in context 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

rhyuso
rhyuso Question owner
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The windows firewall is switched off, it could be a corporate firewall ... but I have no control over that.

knorretje
knorretje
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Chosen Solution

Your crashreport is
https://crash-stats.mozilla.com/report/index/8ebec231-4810-45e0-aab4-a04182110930
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xadb6 ]
NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO
See related Bug 680927 for more info