This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Currently on vers FF18, since FF17 "remember passwords" option on security optons tab deselects when FF is terminated.

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by philipp

more options

When I updated from FF16 to FF17 the passwords the "remember passwords" options started working differently; whenever I brought up a signon screen for a remembered site the login was not filled in. Reviewed the password file and found that all the login info was available and unaffected. Noticed that the "Remember passwords" option on the security tab had been unchecked. Rechecked it and saved; logins filled in normally for rest of the session. Terminated FF. pon restart of FF(17or18) discovered that the "remember passwords" option was again unchecked. Rechecked and again all worked well. I use multiple profiles ,all with remembered passwords, and switch between them. Before FF17 the "remember passwords" never unchecked and all worked perfectly. I need a fix to this.

When I updated from FF16 to FF17 the passwords the "remember passwords" options started working differently; whenever I brought up a signon screen for a remembered site the login was not filled in. Reviewed the password file and found that all the login info was available and unaffected. Noticed that the "Remember passwords" option on the security tab had been unchecked. Rechecked it and saved; logins filled in normally for rest of the session. Terminated FF. pon restart of FF(17or18) discovered that the "remember passwords" option was again unchecked. Rechecked and again all worked well. I use multiple profiles ,all with remembered passwords, and switch between them. Before FF17 the "remember passwords" never unchecked and all worked perfectly. I need a fix to this.

All Replies (1)

more options

hello, your norton software is probably interfering with the password settings in firefox: http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/NIS-2013-Norton-Toolbar-Unselects-Firefox-Remember-Passwords/td-p/836598