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Multiple copies of same email and "Not Responding"

  • 6 replies
  • 21 have this problem
  • 1 view
  • Last reply by hob_n_rolly

hob_n_rolly
hob_n_rolly
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I have been fighting with Thunderbird for about a week now and have not had any luck resolving my problems. Any help would be greatly appreciated! I have tried all of the suggestions on the FAQ page.

Here are my symptoms: -Getting multiple copies of the same email with the same time stamp. -Not pulling new emails. -Whenever I try to navigate up or down through the inbox or open an email TB goes to Not Responding. -I have gotten the following script warnings: Script: resource://gre/modules/XPCOMUtils.jsm:323 Script: chrome://messenger/content/mailWindow.js:179

Here is what I have tried: -I have totally removed and reinstalled TB (and recovered my profile). -I compressed the folders. -I rebuilt the Global Database. -Starting TB in safe mode did not seem to make much difference.

Fortunately I have access to webmail through my ISP and it works fine.

Thank you!

I have been fighting with Thunderbird for about a week now and have not had any luck resolving my problems. Any help would be greatly appreciated! I have tried all of the suggestions on the FAQ page. Here are my symptoms: -Getting multiple copies of the same email with the same time stamp. -Not pulling new emails. -Whenever I try to navigate up or down through the inbox or open an email TB goes to Not Responding. -I have gotten the following script warnings: Script: resource://gre/modules/XPCOMUtils.jsm:323 Script: chrome://messenger/content/mailWindow.js:179 Here is what I have tried: -I have totally removed and reinstalled TB (and recovered my profile). -I compressed the folders. -I rebuilt the Global Database. -Starting TB in safe mode did not seem to make much difference. Fortunately I have access to webmail through my ISP and it works fine. Thank you!

Chosen solution

McAfee have release a defective update, please contact them for support on changing the setting to something that actually works.

I have seen one poster here today that used their chat support and they "Fixed some setting" and all is now good.

Not good was not what I intended to say

Read this answer in context 👍 1

All Replies (6)

Diego Victor
Diego Victor
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Hello,

Try create a new perfil:

hob_n_rolly
hob_n_rolly Question owner
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I was able to create a new profile that syncs with my Gmail but I am unclear on how this will resolve my issue with my current profile. Could you please elaborate?

christ1
christ1
  • Top 25 Contributor
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What is your anti-virus software?

hob_n_rolly
hob_n_rolly Question owner
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I am using the McAfee Security Suite provided by my ISP and have been for 5+ years.

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Chosen Solution

McAfee have release a defective update, please contact them for support on changing the setting to something that actually works.

I have seen one poster here today that used their chat support and they "Fixed some setting" and all is now good.

Not good was not what I intended to say

Modified by Matt

hob_n_rolly
hob_n_rolly Question owner
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That fixed it! Thank you very much!!!