Firefox Community Forum

A website (https://www.my.commbank.com.au/netbank/Logon/Logon.aspx) will not load in Firefox on my PC but will on my laptop and in other browsers. I have cleared cookies etc as advised but it will still not load. There is no error message, just a blank screen.

I have two installations of Firefox. One windows10 and one Linux. BOTH are doing the same thing on this site https://www.rapidonline.com/

I cannot scroll using the mouse roller. Page up/down doesn't work. Middle click and drag doesn't scroll either. BUT, for the briefest of time, BEFORE the Firefox shield in the address bar, I can scroll.

Hovering over the blue shield shows the text... Blocking social media trackers, cross site tracking cookies, and fingerprinters. Turning the Firefox protection OFF makes no difference, other than the shield is white and struck out. Disabling uBlock origin, or malwarebytes makes no difference. Both my installations do the same BUT, I called a pal who also uses Firefox on Linux and windows and he reports all is well and he uses uBlock, but not malwarebytes.

I have not actively messed with my settings on either platform. Oh, I was told to clear the cache. No joy.

Why does Firefox think it is blocking stuff but turning the protection off makes no difference? Why should two separate installations behave identically? Why does my pal's Firefox using Linux work on this site 100% ? I feel like I am going insane...

I have this really minor inconvenience because of gmail changing their link from gmail.com to mail.google.com. Typing in "gmail.com" still works and it redirects to the new link, but the autocomplete function doesn't see it as a legitimate link, and doesn't save it, so I end up searching "g" most of the time when I want to access my mail. My question is this: Is there any way/add-on that would allow me to add a custom autocomplete query so that I could just type "g" and access my mail?

Thanks for any help in advance.

Don't recall when the change actually took place, but now on the Gmail page the following pop-up always appears "use firefox to open mail.google.com every time you click a link that opens your email?"

The pop-up that appears is the same as in https://www.reddit.com/r/firefox/comments/1g09q1h/how_to_disable_popup_on_gmail_use_firefox_to_open/

Do note that I'm also using thunderbird and it is installed as the default mail handler in windows.

I've also changed network.protocol-handler.external.mailto to false in the firefox settings. It has not solved the issue, the question re-appears at every firefox startup.

I noticed that after Norton updated their Anti Virus to 24.10.9535, that I sometimes get a message that says "Connection verified by a certificate issuer that is not recognized by Mozilla", when I click on the Lock Icon. I never saw this before the Norton Graphics User Interface was updated to the most current one. I tried completely uninstalling and reinstalling Firefox, but No change. With some websites, for instance https://support.mozilla.org, I see the normal "Connection secure >", right underneath the "Site information for support.mozilla.org". But with something like: https://www.att.com, I see the error that I never saw before. I sent a message to Norton with this information too, but I don't know if they will respond or not. I know that I'm still getting the "Connection secure >", above the error, but it bothers me to see that error underneath. I am on Windows 10, using Firefox 132.0.2, at the moment. Also, Windows 10 is version 22H2 (OS Build 19045.5131), so I have all the latest patches. On my Windows 11 PC, that Norton is still using GUI version 22.24.8.36, I Never see this error. (Windows 11 is on the newest Windows version, with all patches installed; and Firefox is version 132.0.2)

normally I prefer Mozilla Firefox. but while the last ca.12 month minimum 2 by day I had a blackout and it was necessary to restart the computer. this is out of question - so I cannot work. Now I changed to Google Chrome but I am not content. There is no privacy. But to work with Mozilla is not longer interest because of the permanent restarts. What the matter?

Petra Eichmülller

On Mac OS, Cmd+? AKA Cmd+Shift+/ (on a US keyboard, at least, these are the same) is the standard shortcut to open a search bar inside the Help menu that searches through the commands in the menu. See attached screenshot.

As you can see, Firefox seems to bind it to "Get Help" (which is wrong for Mac OS).

Even worse, if you actually press Cmd+?, the Help menu flashes open and closed, and nothing happens. If you press Cmd+? twice in rapid succession, the "Get Help" command executes.

Is this a bug? Is there a way around this?

I am using Firefox 132.0.1 (aarch64) on Mac OS Sonoma 14.7.1.

For reference, https://superuser.com/questions/201798/how-do-i-make-cmd-work-the-native-way-with-firefox-for-mac claims this was fixed in Firefox 4 many years ago.

It's also possible to change the Mac OS shortcut in the Mac OS Settings -> Keyboard Shortcuts -> App Shortcuts, but I'd rather not.

After years of working without an issue, now whenever I open Firefox only some of the windows that were open when I shut down can be re-opened. Others are still listed in the "Window" menu, but clicking on them results in nothing. I also cannot delete them.

Help?

I am currently using Firefox v132.0 on a 2024 MacBoook Pro running Sonoma 14.6.

Thanks!

Hey Gang,

Sooooo, this is Driving Me Nuts!!!

Facebook.com is Redirecting to https://business.facebook.com/business/loginpage/ after I log in.

I have LITERALLY tried everything to fix this (and I'm no noob)!!!! It's not a Plugin or Extension, it's not related to HTTPS over DNS or any Browser Privacy Settings; not a Cookie or any Saved Site Setting, nor is it anything in My Antivirus or Windows 10 Registry (I purged EVERYTHING!). Nothing in the Hosts File, etc etc etc....

It was working until whatever update I did, and it works fine in Opera and Chrome as well as on another PC with a fully patched FF Browser.

Any Ideas or a Solution would be EPIC, I am ALMOST out of options and I'm all Grepped Out....TIA!

Thanks Gang!

Wazz

Since updating to Sequoia on my Mac Mini, I have been getting thr folloeing error: Document Expired This document is no longer available. The requested document is not available in Firefox’s cache.

   As a security precaution, Firefox does not automatically re-request sensitive documents.
   Click Try Again to re-request the document from the website.

I do not get it on my MacBook with Sonoma. Please advise,

Thanks, Frank

Hi, i can access the website https://robertsspaceindustries.com/ but i can't login since 2 months now, i've waited numerous updates but nothing is working and i'm switching to opera to get it work.

When can i expect a fix or does the issue come from the website itself ?

thanks

Same as previous users over the last 6-12months. I've tried just about everything.

Intermittent no sound on streams unless you refresh or change stream resolution (which i imagine refreshes the stream).

This only occurs on Twitch using FF, other browsers work fine.

Help!! Thanks.

I keep getting this message when i click a link on an add sometimes.

We can’t connect to the server at www.googleadservices.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

I've recently migrated from an Intel based mac to an arm based mac. Firefox was working ok, until I rebooted. Now all of the tabs, address bar, shortcuts, and worst: everything in all of the preferences pages is in some weird font that's completely unreadable. The actual web pages are ok. This is really bad? How can I fix this, especially given that nothing in the preferences pages is intelligible?

Hello!

I have a problem with FF browser on my PC for quite some time. It seems that every time I try searching for anything at all, there always appear a "google location bar", which obstructs the first search result completely - more in the attachment.

I've tried turning off all of the add-ons I have, tried searching for it in console, tried blocking it - didn't help.

It doesn't show in other browsers.