This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Flash videos work on some sites, but not on others.

  • 4 replies
  • 4 have this problem
  • 8 views
  • Last reply by davo55

more options

I've got a problem where flash will work fine on YouTube and on some news sites and the likes, but it wont work on Facebook or some players like on discovery.com. Currently, I'm on Firefox 24 ESR, but I've tried the following to remedy the situation:

Restarted with all addons disabled. Updated to the latest version of Firefox. Restarted that with all addons disabled. Reverted to Firefox 24 ESR. Ensured that the version of Flash installed is up-to-date.

I've got a problem where flash will work fine on YouTube and on some news sites and the likes, but it wont work on Facebook or some players like on discovery.com. Currently, I'm on Firefox 24 ESR, but I've tried the following to remedy the situation: Restarted with all addons disabled. Updated to the latest version of Firefox. Restarted that with all addons disabled. Reverted to Firefox 24 ESR. Ensured that the version of Flash installed is up-to-date.

All Replies (4)

more options

I have now also completely uninstalled and reinstalled Flash itself.

more options

the problem might not in your flash , try a other version of your browser

more options

As I mentioned in the first post, I've tried both 24 ESR and the most recent version of Firefox available. The symptoms remain the same with both versions.

As a method of testing, I did try to view the page in Google Chrome, and the videos worked fine. The reinstall of Flash was more a last-ditch attempt.

Modified by McCovican

more options

hi all. just got my flash to work. on windows 7. not sure how i did it but i did this. make sure you're running windows 7 not XP IN YOUR settings. load new flash player. restart lap top. click on flash player settings / local storage/ set at min 100 KB...... hope it works for you.