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FF 31 will not download/update to 32.0.1

  • 6 replies
  • 6 have this problem
  • 1 view
  • Last reply by meegja

meegja
meegja
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Have FF 31 here (still testing) and want to update through Help/About. I click "Check for updates" and it says that 32.0.1 is available for download. I click the button again, the text on the button changes to "Restart Firefox" ... and then absolutly nothing happens. No restart or whatever. Check Help/About again and it says version FF 31. Also the Status Report says 31.0. Did Disable my virusscanner, no result. Disable add ons, no result.

Okay, so I download and install a manual version, right? Wrong: when I go to https://www.mozilla.org/firefox/new/ or even to https://www.mozilla.org/firefox/ .... it states that I have the latest version installed and there is no version available? I get the same message when I check it with FF in Safe Mode. I will not reset FF to default state, it took me a long time to get the feel and look back of when FF worked great in contrast to the horrible Australis feel and look.

I could try Safe Mode and then check for new version but I am afraid that if it succeeds, it will keep the layout of the Safe mode and I loose all my settings?

Have FF 31 here (still testing) and want to update through Help/About. I click "Check for updates" and it says that 32.0.1 is available for download. I click the button again, the text on the button changes to "Restart Firefox" ... and then absolutly nothing happens. No restart or whatever. Check Help/About again and it says version FF 31. Also the Status Report says 31.0. Did Disable my virusscanner, no result. Disable add ons, no result. Okay, so I download and install a manual version, right? Wrong: when I go to https://www.mozilla.org/firefox/new/ or even to https://www.mozilla.org/firefox/ .... it states that I have the latest version installed and there is no version available? I get the same message when I check it with FF in Safe Mode. I will not reset FF to default state, it took me a long time to get the feel and look back of when FF worked great in contrast to the horrible Australis feel and look. I could try Safe Mode and then check for new version but I am afraid that if it succeeds, it will keep the layout of the Safe mode and I loose all my settings?

Modified by meegja

Chosen solution

Hello meegja, try download and install firefox manual from the full installer : https://www.mozilla.org/en-US/firefox/all/

thank you

Read this answer in context 👍 3

All Replies (6)

ideato
ideato
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Chosen Solution

Hello meegja, try download and install firefox manual from the full installer : https://www.mozilla.org/en-US/firefox/all/

thank you

meegja
meegja Question owner
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@ ideato Thanx, I did forgot about that URL :) If I upgrade to FF 32.0.1 that way, will FF keep all the customizations I did make in FF 31?

ideato
ideato
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Definitely YES.

meegja
meegja Question owner
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Okay, downloaded it through the given URL and installed and it's version 32.0.1 now with all customizations as they were :) Still weird though that my 31 version would not do a in-program update and was also recognized as latest version on the Mozilla Firefox pages.

BillM
BillM
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I chose to ignore the (MULTIPLE) prompts I received this morning, offering to upgrade to 32.0.1. After years in the software business, I am savvy enough to avoid "zero-day" releases until they've been proved usable.

Apparently that was a wise choice. Firefox is NO LONGER offering to install 32.0.1 for me... and when I log in to mozilla.org/firefox, it informs me that I'm "using the latest version of Firefox."

AND, Help -> About Firefox says I have 31.0, and doesn't mention anything newer.

What is going on with Quality Control here??

Internet Explorer is suddenly looking good.

meegja
meegja Question owner
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Well, I left FF all together when the Australis disaster was introduced and have it now only as a kind of back-up browser. But glad to know that it's not only me then with this problem. In the past I would file a bug but no bother anymore now :)