Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I navigate to Tools -> Account Settings, Thunderbird freezes and simply beeps with no action when I click anywhere in the app.

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by Matt

more options

I'm unable to access my account settings. When I attempt to access account settings by navigating Tools-> Account Settings, TB freezes and simply beeps from that point forward when I click anywhere within the application. I must close TB via the TaskManager and reopen. Any remedies appreciated. Thanks

I'm unable to access my account settings. When I attempt to access account settings by navigating Tools-> Account Settings, TB freezes and simply beeps from that point forward when I click anywhere within the application. I must close TB via the TaskManager and reopen. Any remedies appreciated. Thanks

Chosen solution

what happens in safe mode? Hold the shift key while you start Thunderbird.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

what happens in safe mode? Hold the shift key while you start Thunderbird.