This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to download email from Xfinity

  • 2 replies
  • 1 has this problem
  • 24 views
  • Last reply by tedriggs

tedriggs
tedriggs
more options

When I try to get my emails on Xfinity, I get the following message which is displayed in a dialog box:

"The RETR command did not succeed. Error retrieving a message. Mail server mail.comcast.net responded: Message 343 expunged."

Any suggestions would be appreciated Thanks, Ted

When I try to get my emails on Xfinity, I get the following message which is displayed in a dialog box: "The RETR command did not succeed. Error retrieving a message. Mail server mail.comcast.net responded: Message 343 expunged." Any suggestions would be appreciated Thanks, Ted

All Replies (2)

david
david
  • Top 10 Contributor
more options

You and another comcast user posted the same concern within minutes of each other. You are experiencing a server error. My suggestion is to log onto webmail and review messages there, as one or more may be corrupt.

tedriggs
tedriggs Question owner
more options

David, Thanks for your response. A couple hours ago with no action on my part, I started receiving my email. Ted