This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Candy Crush on Facebook no longer loading on Firefox

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by AzZA

kathryningo
kathryningo
more options

As of last night, without warning and without me changing any settings, or restarting my computer, when I go to open Candy Crush (on Facebook) the loading process freezes and I get a banner at the top of the screen telling me "This page is slowing down Firefox. To speed up your browser, stop this page." At that point I can close the banner, or stop the page, but either way no further progress is made and the page seems to freeze. Candy Crush will still run on Edge (which I would REALLY rather not use at all!!!!). So this is a Firefox issue. Please tell me how to fix it.

As of last night, without warning and without me changing any settings, or restarting my computer, when I go to open Candy Crush (on Facebook) the loading process freezes and I get a banner at the top of the screen telling me "This page is slowing down Firefox. To speed up your browser, stop this page." At that point I can close the banner, or stop the page, but either way no further progress is made and the page seems to freeze. Candy Crush will still run on Edge (which I would REALLY rather not use at all!!!!). So this is a Firefox issue. Please tell me how to fix it.

All Replies (1)

AzZA
AzZA
more options

Clear your cache and cookies: Clear your browser's cache and cookies to ensure that you are accessing the most up-to-date version of the website. You can do this by going to the "Options" or "Preferences" menu in Firefox, selecting "Privacy & Security," and then clicking "Clear Data."