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I keep getting rerouted to home page of websites.

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

nsideirish
nsideirish
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Recently switched from Chrome to Firefox. Having an issue on certain websites on Firefox.

For example...when I go to Macys.com and attempt to look at certain sections, I get rerouted to the home page of macys.com even though the proper address is in the address bar. (e.g. when I attempt to go to this link: http://www1.macys.com/shop/mens-clothing/mens-pants?id=89&edge=hybrid&cm_sp=us_hdr-_-homepage-_-89_Pants which is the men's pants section, I am rerouted to macys.com).

This happens with various other websites.

Recently switched from Chrome to Firefox. Having an issue on certain websites on Firefox. For example...when I go to Macys.com and attempt to look at certain sections, I get rerouted to the home page of macys.com even though the proper address is in the address bar. (e.g. when I attempt to go to this link: http://www1.macys.com/shop/mens-clothing/mens-pants?id=89&edge=hybrid&cm_sp=us_hdr-_-homepage-_-89_Pants which is the men's pants section, I am rerouted to macys.com). This happens with various other websites.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.