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Since updating to Firefox 44 pages just spin and never actually load. Firefox crashes always on exit and sometimes on open.

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  • 19 ada masalah ini
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  • Balasan terakhir oleh philipp

billkamm
billkamm
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Since updating to Firefox 44 pages just spin and never actually load. Firefox crashes always on exit and sometimes on open. I've tried doing "refresh firefox" and even reinstalling. My firefox is basically completely dead in the water at this point.

Running Windows 7 Home Premium SP 1 64-bit Intel Core i7 930 2.8 Ghz 12 GB RAM

From the Windows crash report when trying to open Firefox: Problem signature: 

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	44.0.0.5866
 Application Timestamp:	56a4222c
 Fault Module Name:	ntdll.dll
 Fault Module Version:	6.1.7601.23072
 Fault Module Timestamp:	55636469
 Exception Code:	c0000005
 Exception Offset:	0002e2f1
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1031
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

From the Windows crash report when I exit: Problem signature: 

 Problem Event Name:	BEX
 Application Name:	firefox.exe
 Application Version:	44.0.0.5866
 Application Timestamp:	56a4222c
 Fault Module Name:	StackHash_0a9e
 Fault Module Version:	0.0.0.0
 Fault Module Timestamp:	00000000
 Exception Offset:	c0000000
 Exception Code:	c0000005
 Exception Data:	00000008
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1031
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789
Since updating to Firefox 44 pages just spin and never actually load. Firefox crashes always on exit and sometimes on open. I've tried doing "refresh firefox" and even reinstalling. My firefox is basically completely dead in the water at this point. Running Windows 7 Home Premium SP 1 64-bit Intel Core i7 930 2.8 Ghz 12 GB RAM From the Windows crash report when trying to open Firefox: Problem signature: Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 44.0.0.5866 Application Timestamp: 56a4222c Fault Module Name: ntdll.dll Fault Module Version: 6.1.7601.23072 Fault Module Timestamp: 55636469 Exception Code: c0000005 Exception Offset: 0002e2f1 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1031 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 From the Windows crash report when I exit: Problem signature: Problem Event Name: BEX Application Name: firefox.exe Application Version: 44.0.0.5866 Application Timestamp: 56a4222c Fault Module Name: StackHash_0a9e Fault Module Version: 0.0.0.0 Fault Module Timestamp: 00000000 Exception Offset: c0000000 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1031 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Penyelesaian terpilih

hi, can you please see if uninstalling firefox 44 first and then installing the 64bit version from https://www.mozilla.org/en-US/firefox/all/ does solve this issue for you?

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All Replies (1)

philipp
philipp
  • Moderator
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Penyelesaian Terpilih

hi, can you please see if uninstalling firefox 44 first and then installing the 64bit version from https://www.mozilla.org/en-US/firefox/all/ does solve this issue for you?