This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thread ini telah diarkib. Sila tanya soalan baru jika anda perlu bantuan.

Has there been a change - my outgoing emails haven't gone since Thursday night - it will not accept my password

  • 1 balasan
  • 1 ada masalah ini
  • 2 paparan
  • Balasan terakhir oleh Zenos

LindaKnock
LindaKnock
more options

I hope someone is there! I have to go out shortly but will be back later - two days ago my Thunderbird account [sky with yahoo] stopped working properly - emails come in with no problem, but I cannot send. I get a message asking me to enter a new password as the log in has failed then one saying that message cannot be sent using the outgoing server [SMTP] for an unknown reason.

I have tried all sorts but when I look at the account it says the password is incorrect - it is not. The advisor from Sky seems to think it is something to do with Thunderbird and Windows 10, but I have Windows 7.

Thanks Linda

I hope someone is there! I have to go out shortly but will be back later - two days ago my Thunderbird account [sky with yahoo] stopped working properly - emails come in with no problem, but I cannot send. I get a message asking me to enter a new password as the log in has failed then one saying that message cannot be sent using the outgoing server [SMTP] for an unknown reason. I have tried all sorts but when I look at the account it says the password is incorrect - it is not. The advisor from Sky seems to think it is something to do with Thunderbird and Windows 10, but I have Windows 7. Thanks Linda

All Replies (1)

Zenos
Zenos
more options

We have seen a lot of messages relating to yahoo accounts. I suspect they have a system-wide problem at this time.