I spent 40 minutes talking to "Sky" the other day and it is not a fault at their end as I can use a

I spent 40 minutes talking to "Sky" the other day and it is not a fault at their end as I can use another browser like "Microsoft Edge" but I hate "Microsoft Edge" as it bis so unstable. I have tried to use "Google Chrome" and I still get the same error message.

That was not a very helpful response.