Firefox Community Forum

Ok. I'm visually impaired. until version 90, I think, Firefox was great. Then it got so bad that I tried other browsers, but finding anything with support for the visually impaired is impossible now - we just don't count, that's obvious.

The newest version, what is it? 84357348957? Is impossible. I don't know why the lines between tabs were removed. I assume the developers thought it looked cool, without thinking that SOME OF US DON'T SEE WELL. I can barely use it now. I need to get back to an earlier, at least slightly usable version without losing everything - and I need some way to not be bothered with a popup for update 954785 this week.

Yes, I sound angry. I know that's not cool with tech. But you know? There is no need for 10-20 updates a month. And there's no bloody excuse for the complete disregard for the visually impaired that is now Mozilla's trademark.

Any help would be appreciated.

Have tried multiple times to update Firefox on my laptop, apparently unsucessfully, as I get messages in some apps saying I need to update. Anybody have any ideas?

Almost every time I open Firefox it asks to update. I always say yes. After the update, it can't open any sites. Sometimes I get a message saying Firefox is already open. When I check the Task Manager, there are usually several instances of Firefox open. After ending all open Firefox's, I still can't open sites, it just runs until it times out. If I run a registry cleaner, and delete any bad registry entries, then Firefox will load sites. I feel like my Firefox may be corrupted and entering bad registry code. Is there a 'fix' I can run to correct these errors, or should I delete my Firefox and download a new copy. This problem started a few updates ago. I have the most current copy of Firefox, Version 133.0.3 (64-bit). I am running it on:

Device name LAPTOP-C2UVEEFH Processor Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz 1.80 GHz Installed RAM 12.0 GB (11.9 GB usable) Device ID A5C7A4A4-F05C-488D-83A2-151AC8C536DC Product ID 00325-80064-27654-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Touch support with 10 touch points

Thank you for any suggestions you can give me, Jerre Johnson jerrej1950@verizon.net

FF is my default browser. My computer is a new iMac (M3) desktop. I have used FF for several years without incident, until today. It opened normally, and then the familiar update pop-up said an update was available and invited me to re-start the browser. That requires providing admin credentials to the "Install the 'Helper tool' " pop-up, which I have done every time without incident, until today. A follow-on pop-up then asked if I wanted to allow Firefox to access other apps and devices, which I had never seen before. I said "No", and that was the end of my FF browsing experience. Every time I try to start the FF browser, it wants me to try to install the Helper tool; I provide admin creds, it goes away (fails), and the browser never starts.

I have a lot of bookmarked URLs and other browser-related data that are extremely important, and I cannot afford to lose them. Used Safari & Google & Mozilla helped me learn the location of the FF "Profile" folder. Navigated there and copied/pasted it (ends in ".default-release") to my "Documents" folder as a back-up copy. Downloaded a new instance of FF from Mozilla download page. Didn't open. Went to download folder, clicked the .dmg file, which opened a small pop-up. Followed the instructions to hold down the CTRL key while clicking "Eject Firefox". Nothing productive happened (no new FF icon). The old icon in the dock still doesn't start the app.

Would it be useful at this point to un-install Firefox (in Applications) and then try again to download a new version? If so, I would need help on how to make the old Profile folder (the back-up copy) available to the new instance.

Thank you very much.