Thunderbird Community Forum

I have an email account on Thunderbird (jetmayor@gmail.com). I can get to this account on one laptop but not on my other newer laptop. The screen asks me to sign in and shows my email address as above. Underneath the shown email address it says 'Forgot email?' Underneath this it says: Before using this app, you can review Mozilla Thunderbird Email’s privacy policy and terms of service. Create Account NEXT

Whatever I press it goes to another screen and says: 400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

The email address did work OK for months and I just don't know how to get it back. I've tried to delete the account and then reinstall it but that hasn't worked. My other email addresses are still working fine. I can still access the faulty address directly on Google Mail so I know it still should work. It's possible I have changed the password in the google account. I have tried this password in Thunderbird but to no effect. Is there a way to reinstall the faulty address? Help! Any help would be greatly appreciated.

Yesterday I updated to 128.4.3esr For one of my accounts TB has started requesting me a password, but it dosn't give me the possibility to save it. I've tried to edit the signon.rememberSignons parameter, but it was already set that was set to true. I've tiried to delete the file key3.db but it did'nt work I've deleted the account from the ones listed in the saved passwords, but it has'nt changed the box of password request, that i attach. What can I do? Thanks Claudio

My computer recently fried due to Lightning and trying to get into my Thunderbird account but cannot remember my password. Need to resurrect Thunderbird on new computer. Please help. Cheers George

I have a Samsung Tablet that I have setup for a friend. He uses Thunderbird on his desktop computer and I have installed Thunderbird for Android onto his new Samsung Tablet 9A+. He has his email with Telus and they have outsourced their Email to Google. As such his new Tablet does not have OAuth2 as an option when setting up his Tablet. Is there anyway to get around this issue and get him onto his Email using Thunderbird? Robert PS The Version is 128.4.3esr

Windows 11 crashed trying to install Fedora Cinnamon. Had to uninstall and reinstall. Cannot setup Thunderbird without PW that I cannot remember. Just setup new PW for Mozilla, will this work to reinstall my Tbird? Thanks,

Jeff Bauman bauman9@icloud.com

I recently changed my password to a passphrase. Thunderbird 115.16 ER Linux could not/would not handle it. By changing to a password based on the passphrase, Thunderbird sometimes works fine.

I had to change my Microsoft password and I believe it didn't change for my TB email account. I no longer know the old password (I use Keeper to make pw changes). I get a pop3 account password error and no longer can get email in TB. I am currently unhappily using Outlook. I made changes on my pc to meet the new requirements mandated by Microsoft: incoming server - pop3.live.com:995; SSL/TLS; 0Auth2 and outgoing server - smtp.office365.com:587; STARTTLS; 0Auth2. Appreciate some help. Thanks

I just re-installed the latest version of Thunderbird for email handling. (Ver 128.4.3) It is used by myself and my wife on our desk top. When she logs into her account and tries Thunderbird, it works just fine. When I'm logged into my account and open up Thunderbird Email, it asks for my password. Here's where things get cloudy. I enter current password but the program does not recognize it. I have gone out to Microsoft hotmail and changed it... and Thunderbird might work for a day, two days or only hours, than when I go to check my email again, it does not recognize my password. I check my email on my phone, and a Google tablet, so every-time I change the password on my desktop computer, I have to go out to these other devices and change them also, sometimes for just hours. For years Thunderbird worked fine on my computer, and on my "side" of the login, but in the last couple of months it has started this "password" problem. Could I have something on my computer in my settings that is causing this, and not causing this when my wife uses Thunderbird under her account. I love the program, but am now looking at other programs to handle my email unless I can get this fixed. I could use "Windows Explorer" if suggested to delete a file off my computer to "Fix" this. Just let me know what can be causing this please. Thanks in advance. John Drake j-w-drake@hotmail.com

It's been a week now and Thunderbird still isn't working 100%. I managed to install one of my email accounts ( Talktalk ) with no issues but it still not working properly. I can't ad my Hotmail email and all my log in details are correct. The problem is I never get the dialogue box which gives you options all I get is a small white box with a cross and that's it ! I just don't get a choice to do anything and I think this is why I can't install my Hotmail email account. The options box may be asking for an 0Auth2 code but I can't see it so I'm assuming there is an issue with the Thunderbird app ! I have a Chromebook and have installed Thunderbird about 25 times using Linux but always end up with the same problem ! Any help would be appreciated. Thank you.

Got a pop up saying to enter a password on my email. Nothing worked. Log story short - contacted Comcast (my carrier) and they had me delete my email from Thunderbird and try to "add an exsiting email account" -access is always denied. Can someone please help. Thank you

When I try to send an email on Thunderbird, I get a message following my attempt that my message failed to send, and it asks for a new password. When I put in the new password that I have just changed from my internet provider at Comcast, the failure to send keeps repeating over and over.

Why do I have to put in my password every time I open my Thunderbird account? I tick the box and yet every time I log in I have to put in my password. Any help would be appreciated. Thank you.