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although i download download helper,the add-on doesn`t work when i restart mozilla (seems inactive,asks for reactivacion?restarting of firefox but nothing)

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  • Last reply by guigs

nick_dimi
nick_dimi
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although i downloaded download helper,the add-on doesn`t work when i restart mozilla (seems inactive,asks for reactivacion and restarting of firefox but nothing happens) . 

  i tried uninstalling and re-intalling firefox , both in greek and english language,but the result was the same.i manage to download videos from  youtube , but after restarting my computer ,  the add-on doesn`t work.the same happens whith x-mail notifier.i used these add-ons for at least 2 years without any problems , but suddently they dont work.
  at first i thought it has somethink to do with adblock plus,but i also used it for 2 years with no problems at all.
   please help me
although i downloaded download helper,the add-on doesn`t work when i restart mozilla (seems inactive,asks for reactivacion and restarting of firefox but nothing happens) . i tried uninstalling and re-intalling firefox , both in greek and english language,but the result was the same.i manage to download videos from youtube , but after restarting my computer , the add-on doesn`t work.the same happens whith x-mail notifier.i used these add-ons for at least 2 years without any problems , but suddently they dont work. at first i thought it has somethink to do with adblock plus,but i also used it for 2 years with no problems at all. please help me

All Replies (1)

guigs
guigs
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HI nick_dimi, Thank you for your questions, after the update to 30 this week you may need to reactive the add ons. Please make sure that these add ons are compatible with the new version. If they are not showing up in the addons page for your profile please redownload them. Thank you.