This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"Player stops working" message

  • No replies
  • 0 have this problem
more options

HI-lately have been receiving this message. Been using this site for a few years and this is new. They (in UK) say there are no other issues from other users and the site works fine with Safari. Emptied cache, quit and restarted Firefox. Any ideas? Have no other issues with Fire fox. Thank you in advance.

HI-lately have been receiving this message. Been using this site for a few years and this is new. They (in UK) say there are no other issues from other users and the site works fine with Safari. Emptied cache, quit and restarted Firefox. Any ideas? Have no other issues with Fire fox. Thank you in advance.
Attached screenshots

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.