This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

bookmark from right click on web page not offering folder options

  • 1 reply
  • 4 have this problem
  • 10 views
  • Last reply by cor-el

more options

Normally, when I want to bookmark a webpage, I right click on web page and select "bookmark this page", then additional selection choices come up allowing me to choose the save folder options, changing the description properties of the website, etc. For several days all options no longer occur - i.e. when I right click, I choose "bookmark this page" and it simply saves to the bottom of the default list. I've since rebooted thinking that might cure it but to no avail. I've checked under /tools/options but cannot seem to find a cure. Please help. I am running Firefox 3.5.9 w/ Windows XP sp3.

I just started using Charter cable - maybe the extensions it installed caused the problems. See list below.

Normally, when I want to bookmark a webpage, I right click on web page and select "bookmark this page", then additional selection choices come up allowing me to choose the save folder options, changing the description properties of the website, etc. For several days all options no longer occur - i.e. when I right click, I choose "bookmark this page" and it simply saves to the bottom of the default list. I've since rebooted thinking that might cure it but to no avail. I've checked under /tools/options but cannot seem to find a cure. Please help. I am running Firefox 3.5.9 w/ Windows XP sp3. I just started using Charter cable - maybe the extensions it installed caused the problems. See list below.

All Replies (1)

more options

Chosen Solution