Updated to Mac 6.6.7 Firefox now crashes on most websites or when I click on things in the website. Help??
Using Firefox 3.6.17 and just upgraded to Mac 10.6.7 from 10.6.6. Was having no problems with Firefox until now. When I load most websites of when in a website and click on something Firefox crashes. Help please!!
All Replies (2)
You may want to reinstall Firefox over itself in case something became corrupted in the system upgrade.
First, make a backup of your computer for safekeeping. To back up Firefox, see Backing up your information.
Next, download and save Firefox 3.6 to your desktop for future installation. http://www.mozilla.com/firefox/all-older
Try installing "over" your existing installation and see whether that helps. If it doesn't there could be a problem in your settings.
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.
See:
- http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
- [[Mozilla Crash Reporter|Mozilla Crash Reporter:Breakpad]]