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I can't log in to Gmail. I've tried all three steps suggested by Firefox but none work.

I have tried all suggestions, including all three steps shown by Google ("enable cookies," "clear cache and cookies" and "adjust your privacy settings," and none work. … (read more)

I have tried all suggestions, including all three steps shown by Google ("enable cookies," "clear cache and cookies" and "adjust your privacy settings," and none work.

Asked by Mikezot 1 hour ago

Computer crashed, all passwords deleted

Hello, I wasn't logged in , but all my bookmarks and history are intact. For some reason, all my passwords are gone. The logins.json file doesn't have a previous versio… (read more)

Hello,

I wasn't logged in , but all my bookmarks and history are intact. For some reason, all my passwords are gone.

The logins.json file doesn't have a previous version unfortunately.

Thank you for your help in advance.

Asked by My Ma 4 hours ago

Google Sign-in not working

Hello, Today I just encountered my Google sign in page completely not working. I tried logging in to my Gmail, but I immediately got redirected to this page (image 1, ht… (read more)

Hello,

Today I just encountered my Google sign in page completely not working. I tried logging in to my Gmail, but I immediately got redirected to this page (image 1, https://support.google.com/accounts/answer/32050?hl=en)

I tried clearing my cache just like the website said, and I've even gone as far as refreshing my Firefox, but to no avail.

However, when I try logging in to my Google account on Private Browsing, everything works as intended (Image 2)

Does anyone have an idea what might be happening ?

Thanks in advance.

Asked by Lahank DAGLY 6 hours ago

Firefox opens without Account if opened from icon pinned to taskbar

Noticed earlier today that after a Firefox update two icons appeared on the taskbar. Now I'm finding that whenever I try open Firefox from the taskbar it doesn't remember… (read more)

Noticed earlier today that after a Firefox update two icons appeared on the taskbar. Now I'm finding that whenever I try open Firefox from the taskbar it doesn't remember my previous session and looks as if I've signed out, Firefox behaves normally if I launch from the start menu.

I'm using Firefox Browser Windows MSIX package, mozzilla-MSIX - 1.0 v1.3.1.0 (64-bit). On Windows 11 Pro v23H2 build 22631.4169.

Asked by samueljanetzki 4 days ago

Last reply by samueljanetzki 7 hours ago

Unable to log into google accounts from firefox

Hello, Sorry to disturb but its been two days and I am unable to access my google accounts (work and private) through firefox in anyway. I have done all the basic fixes … (read more)

Hello,

Sorry to disturb but its been two days and I am unable to access my google accounts (work and private) through firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted firefox went through the trouble shooting mode, followed advice in the community forum, tired loging in from google linked accounts. Spoke to my our internal IT support at work but nothing has solved the issue as yet, spoke to google support.

My assumtion is that it has to be the browser as I am able to log into google with another browser but firefox is my perfered browser and would like to use it again as such.

Please advise.

Thank you Cait

Asked by caitflorenceferguson 7 hours ago

Images won't load or only load halfway.

A couple of weeks ago my Firefox desktop suddenly stopped loading images correctly. This is especially true for image-heavy websites like Tumblr. Images will either not l… (read more)

A couple of weeks ago my Firefox desktop suddenly stopped loading images correctly. This is especially true for image-heavy websites like Tumblr. Images will either not load or only partially load. It takes several refreshes to get even 75% of images to load properly (including Shift+Ctrl+R). My Internet connection and speed are normal. Weirdly, other browsers loaded images fine at first, but now they're laggy, too? They still work better in comparison, though. And the Internet on my iPhone and iPad are perfectly fine.

I've tried all of these multiple times: Restarting my PC, Internet, and router. Disabling certain extensions (especially those for Tumblr and ad blockers). Restarting in Troubleshoot Mode without extensions. Reducing number of tabs.

I tried the different Profile trick I found Googling this issue to death, and it works, but I want to fix my default profile's issues if I can. Oh, and YouTube is insufferable to watch and crashes the browser, but I suspect that might have to do more with what YouTube's trying to do with ad blockers. Especially since Chrome isn't much better on that count (aside from the crashing).

Edit: This issue started occurring around the time I downloaded the last Firefox update before the latest one. I thought installing the latest one might solve the problem, but it didn't. This might just be a coincidence.

Asked by cateyedsnake 2 days ago

Last reply by cateyedsnake 1 day ago

Firefox completely wiped my bookmarks and saved passwords

On 10/5/2024 I suddenly had no access to my saved passwords for websites, all my bookmarks were gone and no autofill works anymore. I have searched and searched for anyth… (read more)

On 10/5/2024 I suddenly had no access to my saved passwords for websites, all my bookmarks were gone and no autofill works anymore. I have searched and searched for anything relating to these missing saves in password manager, I've used EaseUS, I've tried system restore. It's like my my saves were completely wiped! When I did a system restore, Firefox uninstalled itself completely when it shouldn't have. Now it's like I never had Firefox on this pc and there's no history or anything dated before today 10/6/2024. I've tried import from other browsers and there's nothing there. I'm a bit upset here, is my history, saved passwords, bookmarks and, autofill just gone and irretrievable?

Asked by Jade Everhart 1 day ago

Last reply by Jade Everhart 18 hours ago

problems with mail-account

Since several days I have problems in using my mail-account at web.de The website starts and I can log in. But then my mails don't open up like they should. I called web.… (read more)

Since several days I have problems in using my mail-account at web.de The website starts and I can log in. But then my mails don't open up like they should. I called web.de and they said I shoud use another browser. And really when I use Microsoft Edge it is much better. I would like to use Firefox on my desktop further on. Could you give me a hint?

Asked by weberfolg1 1 day ago

font-style very bad on Google search in Firefox

As mentioned in the subject, the font style is terrible, forcing me to migrate to another browser as my work is suffering. I tried to find a solution but could not get it… (read more)

As mentioned in the subject, the font style is terrible, forcing me to migrate to another browser as my work is suffering. I tried to find a solution but could not get it.

this is my last try then I will move ahead.

Thanks An Old user

Asked by muhammad.qasim84 1 day ago

Frequent crashes when a video player is on.

Hi everyone, I am experiencing several crashes with no clear reason, I believe it has to do video players but I don't know much more than this. The browser is up to dat… (read more)

Hi everyone,

I am experiencing several crashes with no clear reason, I believe it has to do video players but I don't know much more than this. The browser is up to date and it crashes even in troubleshooting mode.


Here is the crash ID: bp-d8d89c47-88c1-41b1-a90d-f594d0241007

Additionally for a while now it is impossible to watch youtube in anything more than 360p, the option simply doesn't appear

Thank you, Joe

Asked by arquillion 1 day ago

Unable to login to face book and the tab for Foxnews crashes after a couple hours

With the last couple of updates to Firefox, I can't successfully log in to FB. I get the error msg "Your Request Couldn't be Processed" three times and then I can access … (read more)

With the last couple of updates to Firefox, I can't successfully log in to FB. I get the error msg "Your Request Couldn't be Processed" three times and then I can access FB, but I am then unable to post any images and am forced to leave FB since it is frozen. The other problem I am having is the open tab with Fox news gives me a crash report if I leave it open without viewing it. Whe I try to use Edge, Chrome, or Brave there is no problems for the same sites.

I have made sure I have the latest version of FF, cleared cache and closed all extensions.

Asked by graypanthercommander 1 day ago

Login to Tangerine bank fails only in Firefox

I keep getting the following error only when using Firefox as a browser. I have cleared the cache, rebooted, even uninstalled and reinstalled Firefox, also refreshed F… (read more)

I keep getting the following error only when using Firefox as a browser. I have cleared the cache, rebooted, even uninstalled and reinstalled Firefox, also refreshed Firefox . All to no avail, the error continues

Asked by Doc 1 day ago

Delete most recent update

Latest update (10/2/24) is impossible to use. How can I get back the prior version for Mac OS Sonoma 14.6.1 on my Macbook Air? I have a TBI that really limits my ability… (read more)

Latest update (10/2/24) is impossible to use. How can I get back the prior version for Mac OS Sonoma 14.6.1 on my Macbook Air?

I have a TBI that really limits my ability to process information. The tabs now have a dropdown that is very confusing and gets in the way of my working. I have to shut Firefox and leave the computer, but of course when I am recovered from the confusion, I come back to the same situation.

I was able to find a way to stop the even-more-frustrating dropdown video preview, but it's not enough.

I have relied on FF for years, but it seem that putting more bells & whistles is more important than providing a functional browser interface. Please explain to me in plain English how to remove the overloaded browser and revert to a version I can utlize without a breakdown.

Asked by Beth Youngdoff 3 days ago

Last reply by Beth Youngdoff 2 days ago

V 131.0 - Unusable on websites. When will problems get fixed?

Win 10 64-bit. Updated to Ffx 131.0. Can't use most of my websites. It's blocking or preventing something. Had to use Chrome to re-do my mother's Walmart grocery orde… (read more)

Win 10 64-bit. Updated to Ffx 131.0. Can't use most of my websites. It's blocking or preventing something. Had to use Chrome to re-do my mother's Walmart grocery order because it wouldn't load the screen to enter her EBT card PIN. Wouldn't log in to the State Farm website to pay bills. Downgrading to v 130. How to know when these problems are fixed?' I had to use Chrome instead. Some websites don't work w/ Ffx, such as California Lifeline (https://californialifeline.com/en/provider_search), but I can live with that. Chrome uses too many resources and slows my laptop to a crawl, and Edge is just... Ick. Can't get rid of it. Will try installing v 130 for now. I have too much info in Ffx to uninstall or reset it.

I and my clients LOVE Mozilla and Ffx, but I, for one, can't afford the time to beta-test like this. Lost the WM grocery pickup window for Mom because of this. Wasted way too much time on too many occasions & had to downgrade over and over. Programming since the 1970s, so I know better: Wait for the screams to die down before upgrading any software. My bad. Thought you should know at least a couple of the problems with the new update. BTW: Logged in, but had to search the web to find out how to post this question. Is there a quick way to report problems?

Asked by pmmartin920 2 days ago

Everytime I hit "login" on a google site, it redirects me to a page about clearing cookies/cache

I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page: https://support.google.com/accounts/answer/32… (read more)

I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page:

https://support.google.com/accounts/answer/32050?hl=en

I've tried clearing my cache and cookies. My firefox browser is up to date. I tried disabling ad blocker and cookie auto-delete. Javascript is enabled and I even tried turning on that feature that prevents page redirects. I'm truly at a loss for what to do.

Asked by sarapurdue 2 days ago

Last reply by sarapurdue 2 days ago

AI service 'Scispace' from www.typeset.io is not working anymore

Hi www.typeset.io My library does not show its contents. MacOSx Catalina, Firefox. I can see the list of contents in the left side (icon Chat with PDF). But when I o… (read more)

Hi

www.typeset.io

My library does not show its contents. MacOSx Catalina, Firefox.

I can see the list of contents in the left side (icon Chat with PDF). But when I open ‘my library’ (upper right), this page opens but there is nothing in it. If I click ‘load more files’ still now show my content.

It worked well until 2 days ago. Now, its impossible to read papers that I have uploaded.

If I use Safari, everything is okay: I can see the list of contents and the contents. In Firefox, I can see the list, but not the contents.

Asked by edubling 2 days ago

How to Remove Monitor, Relay, Mozilla VPN from Account Drop Down Menu

How can I remove monitor, relay, mozilla vpn from the Account drop down menu. See attached example. The ONLY reason anyone goes further down this menu is to get to the… (read more)

How can I remove monitor, relay, mozilla vpn from the Account drop down menu. See attached example.

The ONLY reason anyone goes further down this menu is to get to the other tabs on other devices. These things, on especially my super small laptop screen, only get in the way.

Any way to stop showing these in this menu?

I really appreciate your time and help. I understand Mozilla's want to promote these, but come on, get this crap out of the way.

Asked by muzzle 4 days ago

Last reply by muzzle 2 days ago