Email inbox - changing the order in which items are displayed

I usually display the items ordered by the date they arrived. I changed it to 'From' but now it will not change back. I select 'Date' and the 'sort by' line flashes but n… (read more)

I usually display the items ordered by the date they arrived. I changed it to 'From' but now it will not change back. I select 'Date' and the 'sort by' line flashes but nothing is affected. reselecting 'Sort by' shows 'From' is still selected. How can I get out of this situation, please? Am I doing something wrong? It has worked in the past. John

Asked by JohnRieley 16 hours ago

Last reply by JohnRieley 13 hours ago

12/31/69

I get this problem periodically where I have blank emails that cannot be deleted that show up with a date of 12/31/69. Here is a pick of a recent episode.

Asked by chunnel 13 hours ago

Only parts of RSS feeds list get downloaded

Hi, on Thunderbird 115.16.3 (32 bit) I have a problem: only approximately the first half of the RSS feeds I've set up get downloaded. Download always stops at the same… (read more)

Hi,

on Thunderbird 115.16.3 (32 bit) I have a problem: only approximately the first half of the RSS feeds I've set up get downloaded.

Download always stops at the same feed.

The other don't: I have for each one to right click and choose download.

This happen since last, last by one or last by two updates: I'm not sure. Before it worked perfectly. I've cleaned the startup cache, but the behavior is still the same.

How can I solve the problem?

Thanks

Asked by sandman421 14 hours ago

Disparition du mot de passe

Sur mon compte paul.coudert@bbox.fr le système me demande brusquement un nouveau mot de passe. Je suis bloqué pour cette adresse. Comment retrouver un mot de passe valide… (read more)

Sur mon compte paul.coudert@bbox.fr le système me demande brusquement un nouveau mot de passe. Je suis bloqué pour cette adresse. Comment retrouver un mot de passe valide ?

Asked by p.coudert 14 hours ago

Freezeing (no response to GUI commands) in Kubuntu 24.04

After I upgraded my system to Kubuntu 24.04 thunderbird started eating CPU (150+% CPU usage according to htop). Because I couldn't tell if the culprit was the new KDE or … (read more)

After I upgraded my system to Kubuntu 24.04 thunderbird started eating CPU (150+% CPU usage according to htop). Because I couldn't tell if the culprit was the new KDE or the old profile, I tried to create a new profile, blow away the KDE config, etc. I also tried downloading the latest version of thunderbird from the website. Nothing helped.

I was able to replicate this problem using the in-memory, fresh KDE.

To replicate: Create Kubuntu 24.04 install USB. Boot from this USB. When asked to install or try, select "Try Kubuntu".

Start Thunderbird.

When prompted to create an account, select cancel. Go into settings, to the bottom, and select Maildir for file storage. Quit thunderbird, and start it again. Create account (select configure manually, enter the information for imap and smtp host, STARTTLS, detect authentication. My username does not contain an @, if that makes a difference). Select "Re-test"

Try to read mail. You will quickly notice that Thunderbird is consuming > 100% CPU, and UI is non-responsive.

Restarting thunderbird does not help.

netstat -tupane shows one or two connections to my imap server port 143, but wireshark doesn't show any traffic on port 143

Not that I think it matters (since I can't get Thunderbird to start seriously downloading from the server) but I have a big ( >100G) Maildir behind my courier server.

Note that I see this problem both with the version on Kubuntu 24.04 install USB, and the latest version downloaded from the thunderbird website.

Asked by mozilla656 1 week ago

Last reply by mozilla656 15 hours ago

emails

recently installed thunderbird / Mozilla on new computer but cannot send emails and get message as seen below. old computer still can send emails OK Regards John … (read more)

recently installed thunderbird / Mozilla on new computer but cannot send emails and get message as seen below. old computer still can send emails OK

Regards John

Asked by John Boylan 16 hours ago

TB crashes while inserting an web link inside a email

Dear all, While writing a new message with TB 128.5.0esr (64 bits), under windows11, the action "Insert Web link" make the TB windows freezing, and there is no way to cl… (read more)

Dear all,

While writing a new message with TB 128.5.0esr (64 bits), under windows11, the action "Insert Web link" make the TB windows freezing, and there is no way to close it out of killing TB process in the task manager.

The only way for now to send an email containing an hyperlink is to start TB in Safe Mode .

Is somenone has an idea for that issue as the functionnalitie was well working in previous TB versions .?

Regards, Stephane

Asked by BONNEAU 16 hours ago

The absence of the "Open thread in a new tab" option also applies.

I have an issue where, from one day to the next, one of my employees lost the "open thread in a new tab" option. This option was available when right-clicking on a messag… (read more)

I have an issue where, from one day to the next, one of my employees lost the "open thread in a new tab" option. This option was available when right-clicking on a message and then selecting "open/open thread in a new tab." The option no longer works in the "inbox" folder, but it does still work in individual subfolders.

Asked by testfirma7842 16 hours ago

Thunderbird Mobile and printoption

Hi, I have started to use Thunderbird Mobile (Android) and it looks great. One thing I miss (or can't find) is the print option. I have it in my other apps and it works p… (read more)

Hi, I have started to use Thunderbird Mobile (Android) and it looks great. One thing I miss (or can't find) is the print option. I have it in my other apps and it works perfectly in my other apps. I can find a share option but there is no print option in that one. Am I missing something or is it just not a print option in Thunderbird Mobile yet?

Asked by robert433 17 hours ago

Unable to send or receive messages

Error message when trying to send a message: Sending of the message has failed. Peer's Certificate issuer is not recognised. The configuration related to smtp.message.… (read more)

Error message when trying to send a message: Sending of the message has failed. Peer's Certificate issuer is not recognised. The configuration related to smtp.message.com must be corrected. When you click on OK, it brings up another lengthy description of licenses etc.. but no result. I'm trying to send a picture but I'm not sure how. In-any case, i'm sending this for my Wife's account: erika-b@netspace.net.au

We had a long-standing conversation with The Messenger Company, but the were unable to solve the  problem.

Regards, Peter Behrendt

Asked by Peter Behrendt 22 hours ago

Server Timeout despite connection

Hi Support, A customer uses Thunderbird as their main mail platform but suddenly cannot send or receive messages. error message as follows: Sending message failed. The me… (read more)

Hi Support, A customer uses Thunderbird as their main mail platform but suddenly cannot send or receive messages. error message as follows: Sending message failed. The message could not be sent because the connection to the SMTP server timed out. Try again. we get this message directly when we click send (1ms)

Now we checked our Mail Server, connection is up also TLS to port 587 works fine but the client can not establish a connection... it worked a few days ago tho. We also tried to reinstall Thunderbird, new profiles and also tried debugging but we could not find the mistake.

BR, Jakob Jauk

Asked by jakob.jauk63 22 hours ago

supprimer les fréquentes demandes de mot de passe google

Bonjour, J'utilise 2 comptes de messagerie Gmail sur Thunderbird, et je dois toutes les semaines remettre les mots de passe google de ces comptes pour continuer à l'util… (read more)

Bonjour,

J'utilise 2 comptes de messagerie Gmail sur Thunderbird, et je dois toutes les semaines remettre les mots de passe google de ces comptes pour continuer à l'utiliser. Que dois-je faire pour supprimer ces demandes trop fréquentes.

Merci par avance, Hervé Serre

Asked by serre.hmmmc 23 hours ago

Connection Refused

After Thunderbird just updated to Version 128.5.0esr today, now all my accounts are saying that the connection is refused. This is coming from three different email serv… (read more)

After Thunderbird just updated to Version 128.5.0esr today, now all my accounts are saying that the connection is refused. This is coming from three different email services that I have accounts on. I'm assuming it's not an issue with those servers as I can access them just fine with a different email client, and I didn't change any settings. Yesterday it worked, today it doesn't. Only thing that seems to have changed is Thunderbird got updated.

Asked by magic88889 2 days ago

Last reply by magic88889 1 day ago

Problems download my messages

I am receiving the following error message when downloading messages from AOL to Thunderbird. "The DELE command did not succeed. Error marking a message as deleted. Mail … (read more)

I am receiving the following error message when downloading messages from AOL to Thunderbird. "The DELE command did not succeed. Error marking a message as deleted. Mail server pop.aol.com responded: Too many requests." Please could anyone help me download my messages? I have been away for a month, I have a lot of messages to download. Could that be causing the problem?

Asked by Jsknight100 1 day ago