All Products Community Forum

9-4-2024--For months the filters for my messages have not ALL worked right. Some of the older ones may work. The new filters disappear. I'm thinking it is because the Create Filter page does not display all the way to the bottom of the page so I can see and click ok to save it. Please fix this so the Create Filter page will RESIZE so I can save the filters I create. Mozilla Thunderbird programmers--Can't you write a program better than this?? Why can't you fix a problem that has been there for months maybe a year? Whatever is causing the problem please fix it.

My Thunderbird just upgraded to v128.2esr Nebula

I was using Cards view and it was nice, but it seems the Cards just got wider vertically. They used to be 2 lines of height, and now they are 3 lines.

As I understand, the 3rd lines is only used to display "X replies", but I use the "Unthreaded" sort option, so the 3rd line is always empty for me, and takes more space for nothing.

As you know, vertical screen estate is limited with our 16:9 screen, so please give us an option to reduce the cards view vertical size (or have it automatically remove that 3rd line in Unthreaded view)

thanks

My email provider Frontier was taken over by YAHOO. Yahoo wants to delete make changes and reload to Thunderbird. Can I do this without loosing all my email history and data accumulated it that email group. I have 2 email groups affected by this change. Thank you for your help. Del

Using TB 115.15. When I move a large number of messages (200 or so) to a sub folder the move goes fast until it gets toward the end, then it locks up until it finishes a few minutes later. When I tried to move over one thousand messages at one time, I let it run overnight, some messages moved, some only moved a date header of some earlier time (all the same time) and all messages were left intact in the original directory. After moving the messages a few at a time, I had to manually delete the duplicate messages in the sub folder. What is the maximum number of messages Thunderbird will move at one time.

I just updated to V128 (from 78) and I had a bunch of custom named in added to mu dictionary.

I still have the old version on mu computer, how can I either export from the old version and import to the new version, or, can I simply copy over my custom dictionary to my new profile somehow?

Thanks, Mark.

I can't seem to update my Thunderbird mailing lists. I know how to do it, and I go through all the steps to add an address, click "OK" but the mailing list remains unchanged. And when I try to create a whole new mailing list, it lets me do it--that is, create the mailing list--but there are no addresses in it. I attach a couple of screen shots:

First, before I hit OK. Second, after I hit OK.

This has been going on for at least a few months. I thought an update would help but it didn't. Please advise how to fix this problem.

Thank you.

I have a pretty extensive set of email filters to put incoming email into folders based on incoming email address. Have just noticed it applying a filter to an email that does not have a matching address in the filter. Turning off that filter is not an acceptable solution. The filter log shows it matching a filter that does not have that address in it. How to fix? its not happening with all messages. but looking thru log or all email to find important emails is not practical.

filter log excerpt:

[9/11/2024, 3:34:01 PM] Applied filter "hotels" to message from <mcpc@morrisparks.net> - RecTrac Receipt at 9/11/2024, 3:32:37 PM moved message id = 95ccf257-c6d1-4b01-bc11-4420f2465e1f@parkexchange.morrisparks.net to mailbox://nobody@Local%20Folders/Sales/Hotels

When I search for a previous email only a couple of days old, the search only allows years 2023 and before. It won't retrieve any 2024 emails. How can I correct the retrieval dates to include 2024?

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?

Good mornin all; I've created a new local folder and can not move files (emails) into it. I have tried dragging and dropping and right click, move to.... Both of these appear to work and I get no error messages, however, the files stay in my inbox and the new folder remains empty.

Thanks in advance for any help, Jim

It all started somewhere around 3 days ago when I logged in in the morning and 3 messages/mails were all showing the same thing: "------=_NextPart_000_0545_01DAC090.4F1C4F90--". The restart doesn't work. Then while the app is opened and more messages come they all work properly, it is just when I start it the messages that came when I was absent are not showing properly. I don't know if there is any way to reload those messages or something like that. Please help if you know any possible solution. Thank you in advance

Suddenly today I stopped getting new messages in my inbox with Thunderbird. My wife shares our internet provider and she has continued to get hers. Using Windows 10 PC. I get the little Tbird icon telling me I've got a new email, but it does not show up in my inbox, or in any other Tbird folder. I get them only on my iPhone and iPad. No problem with my internet provider, Spectrum. The app shows that I'm on v. 115.10.1. It also showed that an update is available, v. 115.15.0. I went through the update process, including restarting my computer, and when I checked it still showed that I was actually still on v. 115.10.1, so the update apparently didn't actually install. I have no clue what's going on or how to attempt to fix it. Like I said, all is well with my wife's Tbird messages. She continues to get new messages. I can send an email from my section to hers, and it goes to her inbox just fine. Cannot send to me from hers though. If anyone can help I would be very appreciative. Thanks Stewart Wolfson

I moved a bunch of emails from one folder to another within Thunderbird and now those messages will not load in the new folder and so are inaccessible. Any thoughts? The target folder populated with hundreds of inaccessible messages all bearing the date of the transfer rather than the actual message dates (and it represents four years of messages in that folder, properties shows that there are 2424 messages. I tried "repairing" the folder but that did not make those messages accessible.

Don't know what happened, but there is no longer an option to create a list. instructions: Address book > File > New > Mailing list

Note in the image that "mailing list" does not exist. help!

Why is there a limit on how many messages - or maybe it's the total size - can be stored in any given sub-folder? T-bird's message is not enough space, try to empty the trash folder.

I have plenty of disk space, so asking if T-bird has internal limits? I've always kept many messages, so any limitation is disconcerting. I can make more sub-folders, but maybe there's a limit on that as well?

Should I be saving messages in the Archive/Local folders?

Is there a section here for suggestions? I'd like to have an option to have just one Trash folders for all accounts. I'd also like to suggest a shortcut icon to go to next message, since the mouse is already in my hand.

All of sudden, clicking a email link on a webpage in any browser on my computer doesn't open Thunderbird, in fact, nothing happens. Thunderbird is set in Windows as my default email program. If I change the default email program to something different, then clicking on a email link in a webpage works. Switching back to Thunderbird as the default email program doesn't work either.

I am using the following operating system:

Edition Windows 10 Pro Version 22H2 Installed on ‎6/‎12/‎2021 OS build 19045.4780 Experience Windows Feature Experience Pack 1000.19060.1000.0

The following version of Thunderbird:

128.1.1esr (64-bit) Release notes Thunderbird Windows MSIX packagethunderbird-MSIX - 1.0

My main browsers are Chrome Chrome is up to date Version 128.0.6613.120 (Official Build) (64-bit) and Firefox 130.0 (64-bit).

Can someone help me fix this problem?

Thank you.

I have been very happily using 115.15. Then, yesterday, I was upgraded to a new version that breaks my extensions. Thus I deleted the compatibility.ini file and downloaded 115.15 and installed that (windows os btw). Now everything works beautifully, except for the tags panel. The message number in the tags panel in the folder panel on the left does not update, and no messages appear in the message pane when I click on one of the tags.

What can I do to get this to work again?