Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

How to set up sync

  • 3 antwoorden
  • 2 hebben dit probleem
  • 8 weergaven
  • Laatste antwoord van raframpton

raframpton
raframpton
more options

I was previously synching my laptop and desk top both on XP. I am now trying to add a new laptop on Win 8.1. when I go to set up sync it is asking for my email address and a password. However the username and password I have had for some years are both long random character strings rather than an email address.

What account is it wanting me to sign in to? If I have to create a new account what happens to the sync data for my desktop and old laptop?

I was previously synching my laptop and desk top both on XP. I am now trying to add a new laptop on Win 8.1. when I go to set up sync it is asking for my email address and a password. However the username and password I have had for some years are both long random character strings rather than an email address. What account is it wanting me to sign in to? If I have to create a new account what happens to the sync data for my desktop and old laptop?

Gekozen oplossing

Updating Sync didn't work for me to get beyond that "long random character strings rather than an email address" and password; which for me happened with an old Weave (pre-Firefox 4.0 when it was en extension) account that was updated to Sync in Firefox 4.0.

My advice is to "unlink" from that Sync account on the XP boxes and setup a new account using a different email address than used before on one of those boxes. Then setup Sync on the Win 8.1 box and the 2nd XP box using the new account.

Dit antwoord in context lezen 👍 1

Alle antwoorden (3)

iamjayakumars
iamjayakumars
more options

Hi, Now SYNC upgraded to newer version of SYNC with Email ID and Password.

Try this

the-edmeister
the-edmeister
  • Moderator
more options

Gekozen oplossing

Updating Sync didn't work for me to get beyond that "long random character strings rather than an email address" and password; which for me happened with an old Weave (pre-Firefox 4.0 when it was en extension) account that was updated to Sync in Firefox 4.0.

My advice is to "unlink" from that Sync account on the XP boxes and setup a new account using a different email address than used before on one of those boxes. Then setup Sync on the Win 8.1 box and the 2nd XP box using the new account.

raframpton
raframpton Vraageigenaar
more options

Thanks. That worked just fine.