Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes

  • 2 antwoorden
  • 2 hebben dit probleem
  • 14 weergaven
  • Laatste antwoord van gred22

gred22
gred22
more options

After update of firefox, always went to crash report screen immediately upon startup Tried uninstalling and reinstalling, still crashes Had multiple profiles, so removed default profile and profiles.ini to have one new default profile, reinstalled Doesn't crash on startup now, but always crashes on exiting, either file/exit or close button in upper right Deleted all mdmp files, still crashes on exit latest crash report submitted listed below Crash ID: bp-6147bb0a-82aa-4872-8b7b-714bd2150703

After update of firefox, always went to crash report screen immediately upon startup Tried uninstalling and reinstalling, still crashes Had multiple profiles, so removed default profile and profiles.ini to have one new default profile, reinstalled Doesn't crash on startup now, but always crashes on exiting, either file/exit or close button in upper right Deleted all mdmp files, still crashes on exit latest crash report submitted listed below Crash ID: bp-6147bb0a-82aa-4872-8b7b-714bd2150703

Gekozen oplossing

hi gred22, this looks like a crash in relation to hardware acceleration - please try updating your graphics driver & displaylink drivers (these should be the right links for your system): http://www.geforce.com/drivers/results/82467 http://www.displaylink.com/downloads/downloads.php

in case this doesn't solve the issue,you could also try to disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

Dit antwoord in context lezen 👍 1

Alle antwoorden (2)

philipp
philipp
  • Moderator
more options

Gekozen oplossing

hi gred22, this looks like a crash in relation to hardware acceleration - please try updating your graphics driver & displaylink drivers (these should be the right links for your system): http://www.geforce.com/drivers/results/82467 http://www.displaylink.com/downloads/downloads.php

in case this doesn't solve the issue,you could also try to disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

gred22
gred22 Vraageigenaar
more options

The driver was the problem. I don't know how long its been - had 311.06 and updated to 341.44.

Thanks for all your help.