Vanwege onderhoudswerkzaamheden die uw ervaring zouden moeten verbeteren, heeft deze website beperkte functionaliteit. Als een artikel uw probleem niet verhelpt en u een vraag wilt stellen, kan onze ondersteuningsgemeenschap u helpen in @FirefoxSupport op Twitter en /r/firefox op Reddit.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes

  • 1 antwoord
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van FredMcD

antiqueart
antiqueart
more options

my firefox crashes every time I try to run it. Before today, never had a problem in years. I can use my internet explorer. I got two or three of the blue screen thingies but that has stopped, I have re installed firefox and that did not help. I removed my Spybot and other spyware programs completely thinking that might help. I need help badly!!!!!!!!!!!!!!! I have also tried to go into slow speed..it crashed..

my firefox crashes every time I try to run it. Before today, never had a problem in years. I can use my internet explorer. I got two or three of the blue screen thingies but that has stopped, I have re installed firefox and that did not help. I removed my Spybot and other spyware programs completely thinking that might help. I need help badly!!!!!!!!!!!!!!! I have also tried to go into slow speed..it crashed..

Alle antwoorden (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29