This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

What do I do when the "Recently Closed Windows" menu won't open?

  • 1 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av cor-el

Zaha
Zaha
more options

I've recently been experiencing a problem where session restore does not restore all my lost windows after a Firefox crash.

Since this started occurring, my "Recently Closed Windows" History submenu will not open - although the option isn't greyed out, the menu doesn't display and instead I get a tiny blank box anchored at the submenu display point.

This originally started occurring on version 32, I am now fully upgraded to version 34.0.5 and the issue still occurs. Restarting Firefox and uninstalling/reinstalling Firefox does not solve the issue, the submenu is still not greyed out but also not displaying properly.

I've recently been experiencing a problem where session restore does not restore all my lost windows after a Firefox crash. Since this started occurring, my "Recently Closed Windows" History submenu will not open - although the option isn't greyed out, the menu doesn't display and instead I get a tiny blank box anchored at the submenu display point. This originally started occurring on version 32, I am now fully upgraded to version 34.0.5 and the issue still occurs. Restarting Firefox and uninstalling/reinstalling Firefox does not solve the issue, the submenu is still not greyed out but also not displaying properly.
Attached screenshots

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window