This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Flashplayer installed, still get prompted to install it

  • 2 svar
  • 1 har dette problemet
  • 16 views
  • Siste svar av cor-el

jlavella
jlavella
more options

I often visit a website who's online magazine is displayed with FlashPlayer. Lately with everyone phasing out support for FlashPlayer, I've only been able to view the magazine with a Windows machine running Internet Explorer. I'm now using Linux Mint with Firefox. I installed FlashPlayer buy running -> sudo apt-get install flashplayer-plugin installer. This worked fine and when I check it using FireFox Addons Manager, I can clearly see that ShockWave is installed and set to Always Active. Yet, when I visit the magazine website, in place of the magazine, it provides a link "Get Adobe Flash Player".

What gives?

I often visit a website who's online magazine is displayed with FlashPlayer. Lately with everyone phasing out support for FlashPlayer, I've only been able to view the magazine with a Windows machine running Internet Explorer. I'm now using Linux Mint with Firefox. I installed FlashPlayer buy running -> sudo apt-get install flashplayer-plugin installer. This worked fine and when I check it using FireFox Addons Manager, I can clearly see that ShockWave is installed and set to Always Active. Yet, when I visit the magazine website, in place of the magazine, it provides a link "Get Adobe Flash Player". What gives?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

It looks like you have Shockwave Flash 11.2 r202 installed; Firefox won't allow that old version to be enabled, the most recent 2 or 3 minor version updates can usually be manually enabled per presentation.

Flash 26 is the latest version.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can download the latest Flash player versions for Firefox on this page:

See also: