This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

is there any customer service chat tool? please?

  • Ingen svar
  • 0 har dette problemet
pietro_felicce
pietro_felicce
more options

Hello, I can't restore my Firefox bookmarks, I made the mistake to update my Firefox blindly, as always, but it ruined-erased all my bookmarks, where did my hard work ended?, if I ever fix my bookmarks I will never do another update. I'm 77 and not able to follow your instructions; I wished I could restore all my bookmarks, now I wish I knew how to get some back, even if I have to do it one by one! Why there is no chat tool? maybe that way you could guide me better? Have a heart, please?

Hello, I can't restore my Firefox bookmarks, I made the mistake to update my Firefox blindly, as always, but it ruined-erased all my bookmarks, where did my hard work ended?, if I ever fix my bookmarks I will never do another update. I'm 77 and not able to follow your instructions; I wished I could restore all my bookmarks, now I wish I knew how to get some back, even if I have to do it one by one! Why there is no chat tool? maybe that way you could guide me better? Have a heart, please?

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.