This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Items in various website shopping carts keep disappearing

  • 1 svar
  • 1 har dette problemet
  • 2 views
  • Siste svar av philipp

meeshes
meeshes
more options

I was shopping at a website and added a couple of items. When I went to pay, the items were gone. I tried adding them again, then went to the shopping cart again to pay, and they disappeared saying that I didn't have any items in my cart! That was at one site. I thought it was a website bug. So, now I"m at another site, and the same exact thing happens! I think it's Firefox. Please help!

I was shopping at a website and added a couple of items. When I went to pay, the items were gone. I tried adding them again, then went to the shopping cart again to pay, and they disappeared saying that I didn't have any items in my cart! That was at one site. I thought it was a website bug. So, now I"m at another site, and the same exact thing happens! I think it's Firefox. Please help!

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, please try to reset firefox and see if this can address the issue...