Funkcjonalność tej witryny będzie ograniczona w czasie konserwacji. Jeśli artykuł nie rozwiązuje twojego problemu i chcesz zadać pytanie, to nasza społeczność wsparcia jest dostępna na @FirefoxSupport na Twitterze i /r/firefox na Reddicie.

Przeszukaj pomoc

Unikaj oszustw związanych z pomocą.Nigdy nie będziemy prosić Cię o dzwonienie na numer telefonu, wysyłanie SMS-ów ani o udostępnianie danych osobowych. Zgłoś podejrzaną aktywność, korzystając z opcji „Zgłoś nadużycie”.

Więcej informacji

Duplicate email

  • 5 odpowiedzi
  • 0 osób ma ten problem
  • Ostatnia odpowiedź od david

more options

Somehow, I now have a duplicate email account. Changes to either one are reflected in the other account. So if I delete one, the other one will be duplicated. Also recently, each received email is duplicated.

I can live with each duplicated email but would like to get rid of the duplicated account.

Thanks, Sue

Somehow, I now have a duplicate email account. Changes to either one are reflected in the other account. So if I delete one, the other one will be duplicated. Also recently, each received email is duplicated. I can live with each duplicated email but would like to get rid of the duplicated account. Thanks, Sue

Wszystkie odpowiedzi (5)

more options

To delete an account - click account settings - highlight the account to delete - slightly below is 'Account Actions' menu, which as option to remove account.

Pomocne?

more options

If I delete the account, it deletes both copies. I only need 1 copy deleted. I did see in my program files, that there are 2 entries for Thunderbird, so I am going to try to delete one from there. I should be able to reload it if it does not work.

Pomocne?

more options

So, the 2 profiles, one is old thunderbird and the other is beta. Still need to know how to get the duplicate email account not to show up. The 2 accounts have exactly the same emails. When I delete an email in one, it deletes in the duplicated one.

Pomocne?

more options

Did you talk with email support about this issue?

Pomocne?

more options

If the accounts are IMAP, what you see is normal. Deleting in one also deletes in the other because it's really one account.You should still be able to delete one of the accounts in 'account settings'.

Pomocne?

Zadaj pytanie

Aby odpowiadać na posty, musisz zalogować się na swoje konto. Zadaj pytanie, jeśli nie masz jeszcze konta.