Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox 32.0 hangs when choosing file to upload - IMAC

  • 8 respostas
  • 7 têm este problema
  • 12 visualizações
  • Última resposta de etsiap

more options

Attempting to upload file via yahoo mail or gmail to no avail. As soon as I click on upload file in either mail system Firefox hangs, cannot drag and drop either - must force quit to continue.

Any click in File Upload hangs Firefox.

Troubleshooting so far: Firefox safe mode Deselected hardware accelerator Firefox reset Other browsers do not work either - Safari or Chrome. Updated plug-ins Updated MAC Cleared download history OSX safe mode Ran TSM adware cleaner

Please let me know what I may be over looking to solve this issue. Thank you!

Attempting to upload file via yahoo mail or gmail to no avail. As soon as I click on upload file in either mail system Firefox hangs, cannot drag and drop either - must force quit to continue. Any click in File Upload hangs Firefox. Troubleshooting so far: Firefox safe mode Deselected hardware accelerator Firefox reset Other browsers do not work either - Safari or Chrome. Updated plug-ins Updated MAC Cleared download history OSX safe mode Ran TSM adware cleaner Please let me know what I may be over looking to solve this issue. Thank you!

Alterado por etsiap em

Solução escolhida

Update, are popups blocked for these email sites when you try to attach a document. A bit ago there was a pop up blocker warning when I tried to attach an email to a gmail compose window. To add it to the exceptions list you can go to:

  1. "3bar" menu > Preferences > Content > Pop ups and click on "Exceptions..."
  2. Add the url here and reload the page to see if you can now add an attachment.
Ler esta resposta 👍 4

Todas as respostas (8)

more options

Hi etsiap, looks like you have a lot of the basics covered. I would say just try fallowing this page . Go in order and use it like a check list. This is odd, let me know if this works.

more options

Did you check your security software to make sure that it isn't blocking the uploading?

more options

Thanks for your suggestion. Unfortunately, all to no avail.

more options

Yes, I checked that my security was not hampering uploading efforts.

more options

New info. . . .

- I cannot upload files by way of composing an email and attempting to attach a file from the desktop. - I can drag a desktop item to an new e-mail message and upload (this did not work earlier). -I can use the e-mail client's upload feature as long as the file is not from the the desktop. -Anytime the desktop is accessed via Chrome, Safari, Firefox by way of gmail or yahoo's Attach File, the browser will hang. -If the attach file pop up defaults to the desktop because that is where the last file that was uploaded came from, the browser will hang just by choosing Compose and Attach File.

more options

Does this work if you download Java or Flash?

more options

Solução escolhida

Update, are popups blocked for these email sites when you try to attach a document. A bit ago there was a pop up blocker warning when I tried to attach an email to a gmail compose window. To add it to the exceptions list you can go to:

  1. "3bar" menu > Preferences > Content > Pop ups and click on "Exceptions..."
  2. Add the url here and reload the page to see if you can now add an attachment.
more options

Bingo! This solved my problem, "Add the url to pop up exceptions." No more crashing when I choose to attach a file via Yahoo or Google.

Thank you!

Alterado por etsiap em