Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

why did all my passwords go away. i cant and have no way of getting them back!!!

  • 3 respostas
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de FredMcD

more options

I have 7 accounts with craigslist and i use them daily for my business. i use foxfire as i always do and go to craigslist today and my e-mail addresses nor my passwords auto like they usually do. Some of theses passwords i cant get back and i need all of theses accountys for my business. what the hell happen!

I have 7 accounts with craigslist and i use them daily for my business. i use foxfire as i always do and go to craigslist today and my e-mail addresses nor my passwords auto like they usually do. Some of theses passwords i cant get back and i need all of theses accountys for my business. what the hell happen!

Todas as respostas (3)

more options

Hi, I assume you are using Password Manager - Remember, delete and edit logins and passwords in Firefox.

This may help -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!

more options

i just checked there was somt type of security update done yesterday. Maybe that is the issue, and this Profiles i cant find sir. This is a headache. i need those passwords!

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.