Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Missing system spam folder

  • 1 resposta
  • 1 tem este problema
  • 27 visualizações
  • Última resposta de sfhowes

kostenzerrr
kostenzerrr
more options

Hi,

My AOL.com account has a problem under Thunderbird. The system spam folder is available under web mail but not under Thunderbird. ( no junk folder)

Creating a spam/junk folder under Thunderbird is no problem, but there is no flame pictogram in front of it. In the web mail a second folder "spam" appears. This is just a sub-folder.

Is there a way to get this spam/junk folder in Thunderbird? Sometimes mail is put in spam, I don't want to have it in spam. I have to check web mail to so whats happening. I can't believe this is what Thunderbird is meant for. BTW, other aol accounts interact good with their spam folder.

Any idea whats going wrong?

Hi, My AOL.com account has a problem under Thunderbird. The system spam folder is available under web mail but not under Thunderbird. ( no junk folder) Creating a spam/junk folder under Thunderbird is no problem, but there is no flame pictogram in front of it. In the web mail a second folder "spam" appears. This is just a sub-folder. Is there a way to get this spam/junk folder in Thunderbird? Sometimes mail is put in spam, I don't want to have it in spam. I have to check web mail to so whats happening. I can't believe this is what Thunderbird is meant for. BTW, other aol accounts interact good with their spam folder. Any idea whats going wrong?

Todas as respostas (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

The AOL Spam folder won't be downloaded to TB if the account is POP (Inbox only). An IMAP setup allows all folders to be subscribed, i.e. downloaded to TB.

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account