Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Remove downloaded contents from Thunderbird Profile but keep imap email accounts

  • 4 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de Thomas_1

more options

Hello Community,

I have been using Thunderbird with 5 imap email accounts and enabled the 'Keep messages in all folders for this account on this computer' setting.

I want to use the 5 imap accounts without the downloaded content from now.

Now I disabled the 'Keep messages in all folders for this account on this computer' setting on all 5 imap email accounts, but the Thunderbird profile folder still has 8 GB. Even after several restarts of Thunderbird.

How can I remove only the downloaded content in the Thunderbird profile folder, but keep my profile with the 5 imap email accounts without reconfiguring all 5 accounts to a new profile?

I don't want to create a new profile because of this.

Thank you very much for your help.

Regards, Thomas

Hello Community, I have been using Thunderbird with 5 imap email accounts and enabled the 'Keep messages in all folders for this account on this computer' setting. I want to use the 5 imap accounts without the downloaded content from now. Now I disabled the 'Keep messages in all folders for this account on this computer' setting on all 5 imap email accounts, but the Thunderbird profile folder still has 8 GB. Even after several restarts of Thunderbird. '''How can I remove only the downloaded content in the Thunderbird profile folder, but keep my profile with the 5 imap email accounts without reconfiguring all 5 accounts to a new profile?''' I don't want to create a new profile because of this. Thank you very much for your help. Regards, Thomas

Solução escolhida

Create a folder on the Desktop called 'IMAP'.

In Thunderbird. Menu app icon > Help > More Troubleshooting Information Under 'Application Basics' - half way - Profile Folders - click on 'Open Folder' A new window opens showing contents of 'profile name' folder

Exit Thunderbird now

Click on 'ImapMail' folder click on imap mail account name folder

You will see: mbox files - they have no extension and they contain downloaded emails Move those mbox files to the 'IMAP' folder on desktop. If you have subfolders - they will be in folders with a *.sbd extension. Those .sbd folders may contain mbox files - move the mbox files to 'IMAP' folder on desktop. Leave all the *.msf index files alone. Do not move them.

The purpose of moving all those mbox files is to act as a backup - just in case required.

Start Thunderbird.

Check you can access emails.

If all is ok............ The 'IMAP' folder on desktop could be copied to an external drive and act as a backup of the emails. Then you can delete the 'IMAP' folder if desired or leave as it is.

Ler esta resposta 👍 1

Todas as respostas (4)

more options

re :Now I disabled the 'Keep messages in all folders for this account on this computer' setting

In same area - Account Settings > Synchronisation & Storage, click on the 'Advanced..' button and make sure all the folders and subfolders are not selected.

Restart Thunderbird to ensure account updates are used. Compact all folders.

more options

Hello,

I did exactly what you suggested, but the Thunderbird profile folder still has 8 GB.

Do you have any idea what I could do?

more options

Solução escolhida

Create a folder on the Desktop called 'IMAP'.

In Thunderbird. Menu app icon > Help > More Troubleshooting Information Under 'Application Basics' - half way - Profile Folders - click on 'Open Folder' A new window opens showing contents of 'profile name' folder

Exit Thunderbird now

Click on 'ImapMail' folder click on imap mail account name folder

You will see: mbox files - they have no extension and they contain downloaded emails Move those mbox files to the 'IMAP' folder on desktop. If you have subfolders - they will be in folders with a *.sbd extension. Those .sbd folders may contain mbox files - move the mbox files to 'IMAP' folder on desktop. Leave all the *.msf index files alone. Do not move them.

The purpose of moving all those mbox files is to act as a backup - just in case required.

Start Thunderbird.

Check you can access emails.

If all is ok............ The 'IMAP' folder on desktop could be copied to an external drive and act as a backup of the emails. Then you can delete the 'IMAP' folder if desired or leave as it is.

more options

@Toad-Hall : Thank you your solution worked.