Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

mp4 videos fail to load using <video> tag

  • 4 respostas
  • 0 tem este problema
  • 1 exibição
  • Última resposta de TyDraniu

more options

I am trying to add an mp4 video to my website using the following code:

<video width="320" height="240" controls>
  <source src="images/###.mp4" type="video/mp4">
</video>

where ### is the name of the video file. I get the following error message:

"No video with supported format or MIME type found."

In the console the following is displayed:

"Media resource http://127.0.0.1:5502/images/###.mp4 could not be decoded. video.html All candidate resources failed to load. Media load paused. video.html Media resource http://127.0.0.1:5502/images/###.mp4 could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)"

Runs just fine in Chrome and I have no pop-up blockers installed. Autoplay is set to be allowed for all websites.

Windows 11 version 23H2. Firefox version: 126.0 (64-bit)

I am trying to add an mp4 video to my website using the following code: <pre><nowiki> <video width="320" height="240" controls> <source src="images/###.mp4" type="video/mp4"> </video></nowiki></pre> where ### is the name of the video file. I get the following error message: "No video with supported format or MIME type found." In the console the following is displayed: "Media resource http://127.0.0.1:5502/images/###.mp4 could not be decoded. video.html All candidate resources failed to load. Media load paused. video.html Media resource http://127.0.0.1:5502/images/###.mp4 could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)" Runs just fine in Chrome and I have no pop-up blockers installed. Autoplay is set to be allowed for all websites. Windows 11 version 23H2. Firefox version: 126.0 (64-bit)

Alterado por cor-el em

Todas as respostas (4)

more options

Does Firefox play the video if you paste its URL in the location bar ?

more options

No, it only shows "No video with supported format or MIME type found." Upon further investigation I see that the video used Codec: MPEG-H Part2/HEVC (H.265) (hvc1). Could this be the issue?

more options

crb001 said

No, it only shows "No video with supported format or MIME type found." Upon further investigation I see that the video used Codec: MPEG-H Part2/HEVC (H.265) (hvc1). Could this be the issue?

Yes. You can check your supported codecs in about:support in the Media section.

more options

You can also go to about:config and set media.wmf.hevc.enabled = 1.