Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How to restore bookmarks and history, they are gone/deleted

more options

Did a system restore and lost my bookmarks and history, also I manually deleted a history link, please help me get them back, but anyways all my history is gone after I did a system restore, I did a firefox bookmark backup restore, but I think it did nothing or I never had any bookmarks since I deleted them.

Did a system restore and lost my bookmarks and history, also I manually deleted a history link, please help me get them back, but anyways all my history is gone after I did a system restore, I did a firefox bookmark backup restore, but I think it did nothing or I never had any bookmarks since I deleted them.

Todas as respostas (7)

more options

Try using Recuva to locate and restore your places.sqlite file or a bookmarkbackup.json file.

http://www.piriform.com/recuva

more options

Can you give exact steps on this and what those files are for ok so If I recover them how can i read them and how can Isearch a specific site

more options

Hello,

Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing. To recover them, follow the instructions below.

  1. Use one of these methods to open the Bookmarks Library window:
    • Click the Firefox button to open the menu and click on Bookmarks.
    • Click the Bookmarks menu and click on Show All Bookmarks.
  2. At the top of the Library window, click the "Import and Backup" menu and select Restore.
  3. Click the date of the bookmark backup you want to recover.
  4. In the new window that appears, click OK.
  5. Your bookmarks from the selected date should now be restored.

For more information, see the Restore bookmarks from backup or move them to another computer article. For other solutions, see the Recover lost or missing Bookmarks article.

Did this fix your problems? Please report back to us!

Thank you.

more options

I'm not missing my bookmarks. I'm missing all my downloads and history from Feb. to July 10. They show up again on July 11. I have Recuva but don't have a clue as to where to tell it to look or what to ask it to look for.

more options

All I know is they were there when I signed off one evening and the next morning when I signed on, they were gone. All of the downloads are gone but they are stored in my downloads folder so that won't be a problem, but I'd still like to know how they went "poof". My history is missing from February (when I started using FireFox) through July 10. On July 11, they show up again. I would appreciate any assistance you can provide.

more options

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences

more options

Hi BluRydge, since you have a new question, I moved my reply over there:

https://support.mozilla.org/questions/1011178#answer-605056

Alterado por jscher2000 - Support Volunteer em