Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox keeps stopping downloads before they are comlpeted and marking them as finished.

  • 2 respostas
  • 5 têm este problema
  • 3 visualizações
  • Última resposta por cor-el

more options

Whenever I attempt to download files larger than, let's say, 9 MB Firefox stops before the download is even halfway through. I have a slow internet connection, so I know there's a problem when Firefox finishes a 40 MB download in two minutes (my average download speed is about 13 KB per second). At first I thought it was a fluke, this kind of thing has happened before but if I try to re-download the file it will usually overcome the problem. But four tries later and I'm not able to complete the download. I've tried to clearing my Windows TEMP folder, to no avail, so help would be much appreciated.

Whenever I attempt to download files larger than, let's say, 9 MB Firefox stops before the download is even halfway through. I have a slow internet connection, so I know there's a problem when Firefox finishes a 40 MB download in two minutes (my average download speed is about 13 KB per second). At first I thought it was a fluke, this kind of thing has happened before but if I try to re-download the file it will usually overcome the problem. But four tries later and I'm not able to complete the download. I've tried to clearing my Windows TEMP folder, to no avail, so help would be much appreciated.

Todas as respostas (2)

more options

https://support.mozilla.org/en-US/kb/cant-download-or-save-files?esab=a&s=downloads&r=6&as=s

What to do if you can't download or save files If you can't download or save files with Firefox, this article explains the steps to take to fix this problem.

more options

What security software (firewall, anti-virus) do you have?

It is possible that anti-virus software is corrupting downloaded files or is interfering otherwise.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See: