how do I remove the fvd downloader product search
When I'm shopping online I get this annoying popup that shows up under the item I put my cursor over. It shows other items I can buy. I removed the add-on so it's not active but it still shows up. How do I get it to stop? When I did a search online it takes me to a virus issue but I don't have any of those things happen so it doesn't appear to be a virus - it appears to be adware.
Solução escolhida
Hello,
Please see:
More generally: Check your list of install programs in Windows - Control Panel > Programs and Features. Usually malware comes bundled with other applications, so if you sort by date and see several applications installed at the same day, it may be easier to find suspicious applications that way.
Use a few of these free programs to scan for malware, which work with your existing antivirus software:
- MalwareBytes' Anti-Malware
- AdwCleaner (for more info, see this alternate AdwCleaner download page)
- Microsoft Safety Scanner
- Anti-Rootkit Utility - TDSSKiller
- Hitman Pro
- ESET Online Scanner
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Did this fix your problems? If not, try posting in a forum specializing in malware removal:
- Bleeping Computer - http://www.bleepingcomputer.com/forums
- Spyware Warrior Forums - http://www.spywarewarrior.com/index.php
- SWI Forums - http://www.spywareinfoforum.com/
Please report back to us!
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Solução escolhida
Hello,
Please see:
More generally: Check your list of install programs in Windows - Control Panel > Programs and Features. Usually malware comes bundled with other applications, so if you sort by date and see several applications installed at the same day, it may be easier to find suspicious applications that way.
Use a few of these free programs to scan for malware, which work with your existing antivirus software:
- MalwareBytes' Anti-Malware
- AdwCleaner (for more info, see this alternate AdwCleaner download page)
- Microsoft Safety Scanner
- Anti-Rootkit Utility - TDSSKiller
- Hitman Pro
- ESET Online Scanner
Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Did this fix your problems? If not, try posting in a forum specializing in malware removal:
- Bleeping Computer - http://www.bleepingcomputer.com/forums
- Spyware Warrior Forums - http://www.spywarewarrior.com/index.php
- SWI Forums - http://www.spywareinfoforum.com/
Please report back to us!
Thanks for the info. I ran the AdwCleaner and, for now, it seems to have solved the problem. Since it appeared as an add-on I was convinced removing it through Firefox was enough but even though it was greyed out it was still active. After running AdwCleaner, the add-on no longer appears in the list. I guess Firefox is not "powerful" enough to prevent it from running even when the user removes it.