Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

How can I stop 'regular' e-mail going into my spam folder?

  • 2 respostas
  • 2 têm este problema
  • 2 visualizações
  • Última resposta por Martin Rosen

more options

Some of my e-mails are going into the spam folder. I check it every night. I click the 'not spam' link, but it happens sometimes to the same organisations. Is there somewhere where I can whitelist the organisations?

Some of my e-mails are going into the spam folder. I check it every night. I click the 'not spam' link, but it happens sometimes to the same organisations. Is there somewhere where I can whitelist the organisations?

Solução escolhida

You posted in the Firefox support fora queue. Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail" such as Yahoo!Mail or Gmail. You should seek support from your "web mail" service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue.

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

Ler esta resposta no contexto 👍 1

Todas as respostas (2)

more options

Solução escolhida

You posted in the Firefox support fora queue. Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail" such as Yahoo!Mail or Gmail. You should seek support from your "web mail" service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue.

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

more options

Thank you. I use Gmail, and I will contact them.