Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

missing bookmark after update

  • 3 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta por FredMcD

more options

Hi I just did an update and now all of my bookmarks are gone. I didn't have a profile previously. I was just using Firefox. I tried following some of the guides on how to restore bookmarks but none of them helped.

I tried a system restore but that didnt work either. How do I get my bookmarks?

thank you, Randy

Hi I just did an update and now all of my bookmarks are gone. I didn't have a profile previously. I was just using Firefox. I tried following some of the guides on how to restore bookmarks but none of them helped. I tried a system restore but that didnt work either. How do I get my bookmarks? thank you, Randy

Todas as respostas (3)

more options

Sorry forgot to mention that I downloaded Firefox ESR. I was using plain Firefox prior. I'm doing online classes for college and it was suggested to use Firefox ESR so I downloaded it. Now all of my bookmarks are gone.

Please help me restore my bookmarks

more options

Sometimes there is a profile with all of your user data, that is still hanging around

Go to url below, then see if a profile other than the default is on the list. If so, invoke it and see if it has your bookmarks, et al.

about:profiles

more options

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update