Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Facebook comments are not visible

  • 1 resposta
  • 1 tem este problema
  • 6 visualizações
  • Última resposta por FredMcD

OneMrEd
OneMrEd
more options

I am using Firefox version 96.0.1 and recently comments WHEN USING THE fACEBOOK website are no longer visible.I have tried disabling one by one plug-ins and add-ins BUT NOTHING WORKS. However, when I start in safe mode it is fine. What's the difference between safe mode and normal mode with all plug-ins and add-ins disabled? I have uninstalled and reinstalled Firefox. I have cleared all of the cookies and cache. I have refreshed Firefox but nothing seems to work except running it in safe mode. any other suggestions?

I am using Firefox version 96.0.1 and recently comments WHEN USING THE fACEBOOK website are no longer visible.I have tried disabling one by one plug-ins and add-ins BUT NOTHING WORKS. However, when I start in safe mode it is fine. What's the difference between safe mode and normal mode with all plug-ins and add-ins disabled? I have uninstalled and reinstalled Firefox. I have cleared all of the cookies and cache. I have refreshed Firefox but nothing seems to work except running it in safe mode. any other suggestions?

Todas as respostas (1)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes), any userChrome.css/userContent.css files, and some other advanced features to help you assess whether these are causing the problem. If the problem goes away, that tells us one thing. If it does not, that tells us something else.

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address box.