Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Avatar for Username

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Esta discussão foi arquivada. Se precisar de ajuda, por favor, coloque uma nova questão.

Emails take many minutes to delete

  • 1 resposta
  • 1 tem este problema
  • 1 visualização
  • Última resposta por Wayne Mery

dale33
dale33
more options

Hello, Since the new update, which I really like the bright colors and new features, what I don't like is the deletion time for emails. They used to take about 20 seconds to delete a group of emails I didn't want to read, now it takes about 2 minutes. I have time to go do something else and come back just as they are deleting.

I did the file folder fix and that didn't help. Even if I delete 5 - 10 emails, it takes quite a long time. What can I do to solve this?

Dale Weingartner

Hello, Since the new update, which I really like the bright colors and new features, what I don't like is the deletion time for emails. They used to take about 20 seconds to delete a group of emails I didn't want to read, now it takes about 2 minutes. I have time to go do something else and come back just as they are deleting. I did the file folder fix and that didn't help. Even if I delete 5 - 10 emails, it takes quite a long time. What can I do to solve this? Dale Weingartner

Todas as respostas (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

There is a known bug about speed. Whether that bug would be your issue is hard to determine, and there is no workaround.

Your best approach is to is to make sure both spam and trash folders are empty, and other folders are of reasonable size - less than 100,000, and ideally less than 50,000.