Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Tabs load as blank page

  • 6 respostas
  • 1 tem este problema
  • 29 visualizações
  • Última resposta por Paul

more options

Firefox Beta for Android frequently loads webpages as a blank black or grey page. Reloading the tab does nothing - only closing it and reopening it allows the page to load as expected.

I'm a big fan of Firefox and have been using it as my main browser for years, but this issue happens so often that I'm considering moving over to Samsung Internet when on mobile.

P.S. I know it isn't an addon issue as this still happens when all extensions are disabled.

I'm using a Galaxy 21FE on Android 13. Tracking protection is set to default. HTTPS only mode is enabled.

Firefox Beta for Android frequently loads webpages as a blank black or grey page. Reloading the tab does nothing - only closing it and reopening it allows the page to load as expected. I'm a big fan of Firefox and have been using it as my main browser for years, but this issue happens so often that I'm considering moving over to Samsung Internet when on mobile. P.S. I know it isn't an addon issue as this still happens when all extensions are disabled. I'm using a Galaxy 21FE on Android 13. Tracking protection is set to default. HTTPS only mode is enabled.
Capturas de ecrã anexadas

Modificado por grey a

Todas as respostas (6)

more options

Hi

Thank you for helping test the next version of Firefox for Android.

Have you tried clearing the application cache (not data!) in the Android Settings app?

more options

Hi Paul,

Clearing the cache helps for a little while but the issue will start to reoccur eventually.

more options

P.S. I switched to the stable version of Firefox to see if it was just an issue with the Beta version, but the exact same thing just happened after about 5 minutes of browsing different sites.

There is no pattern of when it will happen, or with which websites. It appears to occur randomly.

more options

Please can you try clearing the cache (not data!) in other apps on your Android device.

more options

I'm not sure how clearing the cache in other apps will have any bearing on Firefox, but I'll give it a go. Which ones did you have in mind?

Modificado por grey a

more options

As many of them as you have installed, with apps you use often being a priority.