Este site irá ter funcionalidade limitada enquanto fazemos manutenção para melhorar a sua experiência. Se um artigo não resolve o seu problema e quiser colocar uma questão, temos a nossa comunidade de apoio à espera de o ajudar em @FirefoxSupport no Twitter, /r/firefox no Reddit.

Pesquisar no apoio

Evite burlas no apoio. Nunca iremos solicitar que telefone ou envie uma mensagem de texto para um número de telefone ou que partilhe informações pessoais. Por favor, reporte atividades suspeitas utilizando a opção "Reportar abuso".

Saber mais

Firefox would not start & instructions followed toasted all my links

  • Nenhuma resposta
  • 0 têm este problema
more options

Firefox was working all day. Then when I went back to it later in the day, it would not start saying that it couldn't find a dll.

The instructions I found onsite, using another browser was to uninstall Firefox and do a clean install. They instructions said that I would not lose my bookmarks.

I faithfully followed the instructions and uninstalled the application, it had problems doing that as it kept coming up that it could not find a file. However, it did complete.

I then reinstalled Firefox.

I have no bookmarks to anythings. No banking bookmarks, no entertainment bookmarks... no nothings.

It will take me months to recover if I can even find those sites again....

I'm really annoyed with Mozilla and am now seriously considering a new primary browser. In all my years on a computer I have never had this happen before.

Now if you know a way that I can recover all my bookmarks, I will reconsider.

Bry

Firefox was working all day. Then when I went back to it later in the day, it would not start saying that it couldn't find a dll. The instructions I found onsite, using another browser was to uninstall Firefox and do a clean install. They instructions said that I would not lose my bookmarks. I faithfully followed the instructions and uninstalled the application, it had problems doing that as it kept coming up that it could not find a file. However, it did complete. I then reinstalled Firefox. I have no bookmarks to anythings. No banking bookmarks, no entertainment bookmarks... no nothings. It will take me months to recover if I can even find those sites again.... I'm really annoyed with Mozilla and am now seriously considering a new primary browser. In all my years on a computer I have never had this happen before. Now if you know a way that I can recover all my bookmarks, I will reconsider. Bry

Deve iniciar a sessão com a sua conta para responder às mensagens. Por favor, comece uma nova pergunta, se ainda não tiver uma conta.